Care Transition Coordinator - Hospice Sales

VitalCaring Group•College Station, TX

20d

About The Position

The Care Transition Coordinator (CTC) connects patients, families, and healthcare partners to VitalCaring’s hospice services. The role is the primary liaison between referral sources and internal clinical teams, supporting seamless and timely care transitions. It combines healthcare sales, care coordination, and partnership development to support patient outcomes and organizational growth. This is a field-based position requiring regular travel within an assigned territory and frequent interaction with hospitals, skilled nursing facilities, and physician offices. The environment is fast-paced and goal-oriented, with a flexible schedule to meet referral partner and patient needs.

Requirements

Minimum of two years of healthcare or related sales experience.
Strong communication, relationship-building, and influencing skills.
Ability to manage multiple priorities in a fast-paced, field-based environment.
Proficiency with Microsoft Office and CRM systems.
Demonstrated ability to work independently and drive results.
Valid driver’s license and reliable transportation.
Strong time management, organization, and proactive follow-through.

Nice To Haves

Bachelor’s degree in Healthcare, Business, Marketing, or a related field, or equivalent experience.
Experience in home health, hospice, or post-acute care.
Existing relationships with referral sources, including hospitals, skilled nursing facilities, or physician offices.
Familiarity with EMR systems and healthcare referral processes.

Responsibilities

Serve as the primary liaison between referral sources, patients, caregivers, and clinical teams to ensure seamless care transitions.
Execute structured sales calls, including pre-call planning, relationship building, needs discovery, and closing.
Build and maintain relationships with referral partners through consistent communication and service excellence.
Develop and execute strategies to grow market share and referral volume.
Track, manage, and document sales activity across referral sources using CRM tools.
Achieve established referral and admission goals.
Establish partnerships with hospitals, physicians, case managers, and community stakeholders.
Collaborate with clinical and operational teams to support timely and appropriate patient admissions.
Represent VitalCaring professionally across healthcare settings.
Participate in community outreach and events to promote services and strengthen partnerships.
Facilitate smooth transitions for patients into home health or hospice services.
Communicate patient needs, risks, and updates to internal teams to support safe, effective care delivery.
Ensure accurate and timely documentation in CRM and EMR systems.