Care Transition Coordinator - Hospice Sales

VitalCaring Group • College Station, TX

19d • Onsite

About The Position

The Care Transition Coordinator (CTC) connects patients, families, and healthcare partners to VitalCaring’s hospice services. Serving as the primary liaison between referral sources and internal clinical teams, the CTC helps ensure seamless, timely transitions of care. The role combines healthcare sales, care coordination, and partnership development to support patient outcomes and organizational growth.

This is a field-based position covering Bryan, College Station, Brenham, Navasota, Caldwell, and Hearne, with regular travel and frequent interaction with hospitals, skilled nursing facilities, and physician offices. The environment is fast-paced and goal-oriented, with a focus on referral growth and patient access to care. The schedule must be flexible to meet referral partner and patient needs.

Requirements

• Minimum of two years of healthcare or related sales experience.
• Strong communication, relationship-building, and influencing skills.
• Ability to manage multiple priorities in a fast-paced, field-based environment.
• Proficiency with Microsoft Office and CRM systems.
• Demonstrated ability to work independently and drive results.
• Valid driver’s license and reliable transportation.
• Bachelor’s degree in Healthcare, Business, Marketing, or a related field, or equivalent experience, is listed as preferred.

Nice To Haves

• Experience in home health, hospice, or post-acute care.
• Existing relationships with referral sources such as hospitals, skilled nursing facilities, and physician offices.
• Familiarity with EMR systems and healthcare referral processes.
• Bachelor’s degree in Healthcare, Business, Marketing, or a related field (or equivalent experience).

Responsibilities

• Serve as the primary liaison between referral sources, patients, caregivers, and clinical teams to ensure seamless care transitions.
• Execute structured sales calls, including pre-call planning, relationship building, needs discovery, and closing.
• Build and maintain strong referral partner relationships through consistent communication and service excellence.
• Develop and execute strategies to grow market share and referral volume.
• Track, manage, and document sales activity across referral sources using CRM tools.
• Achieve established referral and admission goals.
• Establish trusted partnerships with hospitals, physicians, case managers, and community stakeholders.
• Collaborate with clinical and operational teams to support timely and appropriate patient admissions.
• Represent VitalCaring professionally across healthcare settings.
• Participate in community outreach and events to promote services and strengthen partnerships.
• Facilitate smooth patient transitions into home health or hospice services.
• Communicate patient needs, risks, and updates to internal teams to support safe, effective care delivery.
• Ensure accurate and timely documentation in CRM and EMR systems.

Benefits

• Medical, dental, and vision coverage.
• Pharmacy benefits.
• Virtual care and mental health support.
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA).
• Supplemental health and life insurance.
• 401(k) with company match.
• Employee referral program.
• Prepaid legal services.
• Identity theft protection.
• Generous paid time off.
• Pet insurance.
• Tuition and continuing education reimbursement.
• Advanced training, mentorship, and career development opportunities.
• Competitive pay and benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed