Medical Sales Representative (Denton, TX) - ProHealth Home Health & Hospice

ProHealth Home Health & Hospice•Denton, TX

5d•Onsite

About The Position

The Care Transition Coordinator (CTC) serves as the primary liaison between ProHealth Group and referral sources. The role develops, maintains, and services community relations across several settings and provides education and information about the company’s programs and services to patients, caregivers, physicians, case managers, discharge planners, social workers, and others. The CTC obtains patient referrals within an assigned territory for the company. The position manages sales performance and territory activity to meet monthly Home Health and/or Hospice budgets. It involves planning and conducting calls, building and maintaining referral-source relationships, identifying opportunities to grow business, monitoring market conditions and competition, and coordinating with operations and other company resources. The role also maintains accurate sales-call, assignment, expense, timesheet, mileage, and referral follow-up records. The job requires travel by car to physician offices, hospitals, community centers, and events, with exposure to weather extremes and environments that may be unpredictable or outside the Agency’s control. Physical duties include sitting, standing, walking, driving, climbing stairs, using elevators, traversing varied terrain, communicating, and moving objects or materials with the stated exertion levels.

Requirements

An associate degree in Business, Nursing, Marketing, or a healthcare-related field; alternatively, five or more years of Business-to-Business and/or industry selling experience.
At least one year of sales experience; one or more years of related nursing experience may substitute for sales experience.
Current driver’s license.
Current automobile liability insurance.
Reliable transportation and a cell phone.
Knowledge of Medicare guidelines for home care services.
Communication and relationship-development skills.
Problem identification, resolution, and strategic-planning skills.
Communication, public-relations, and health-education skills.
Basic knowledge of sales.
Ability to identify community assessment needs related to geriatric care.
Knowledge of physician, hospital, skilled nursing facility, case management, and discharge-planning service needs.
Ability to communicate Home Care and Hospice services effectively to all levels of the healthcare industry.
Ability to accept responsibility for directing, controlling, and planning activities.
Ability to handle stressful situations and deadlines.
Strong communication skills and ability to promote team efforts and work well with others.
Ability to respect company and patient confidentiality rights and responsibilities.
Ability to manage multiple assignments and redirect priorities on short notice.
Ability to travel within the assigned territory and to sales meetings.
Ability to communicate effectively orally and in writing, and to give and receive instructions and information in person and by telephone.
Physical ability to perform limited to full range heavy work, including sitting, standing, walking, driving, climbing stairs, using elevators, and maneuvering across varied terrain.
Vision, hearing, physical dexterity, strength, and other physical abilities necessary to maintain a driver’s license, operate an automobile, and perform the duties of a Care Transition Coordinator.
Ability to exert force up to 50 pounds occasionally, up to 25 pounds frequently, and/or up to 10 pounds constantly when moving objects or materials.

Nice To Haves

Bachelor’s degree in Business, Nursing, Marketing, or a healthcare-related field.
Formal sales training.
Two to five years of sales experience.
One or more years of sales or nursing experience in Home Health or Hospice.

Responsibilities

Serve as the primary liaison between the company and referral sources.
Develop, maintain, and service community relations in several settings.
Educate patients, caregivers, physicians, case managers, discharge planners, social workers, and others about company programs and services.
Obtain patient referrals within the assigned territory.
Meet monthly Home Health and/or Hospice sales budgets consistently.
Review territory performance with the manager and work with operations in sales meetings to achieve company goals.
Target the assigned territory and communicate and educate about Home Health and Hospice services using available resources.
Develop and implement weekly and monthly call plans and strategically plan territory activity.
Identify new referral sources and grow business opportunities within the territory.
Cover the assigned territory on a weekly, monthly, and quarterly basis; meet territory-specific daily and weekly call quotas.
Maintain knowledge of systems used to track referrals and referral sources, and use the data to discuss trends at sales meetings.
Accurately maintain the assignment report.
Understand referral-source businesses, practices, organizational structures, and key decision makers.
Monitor market conditions, trends, opportunities, challenges, and competition; assess market potential and differentiate physician and facility opportunities.
Determine referral-source potential and maintain awareness of productivity.
Plan sales calls and objectives, apply the sales process, build and maintain relationships, and use sales materials, branch staff, medical directors, and marketing budgets appropriately.
Problem-solve and resolve conflict.
Attend meetings promptly and participate; complete manager-assigned work on time.
Document sales calls appropriately by the Monday 8 a.m. deadline; log expenses and submit reports by their deadlines.
Follow up on pending referrals.
Complete timesheets and mileage by 9 a.m. Monday morning.
Travel within the assigned territory and to sales meetings.