Medical Sales Representative (Denton, TX) - ProHealth Home Health & Hospice

ProHealth Home Health and Hospice•Denton, TX

About The Position

The Care Transition Coordinator (CTC) serves as the primary liaison between ProHealth Group and referral sources, developing and maintaining community relations across several settings. The role provides education and information about the company’s programs and services to patients, caregivers, physicians, case managers, discharge planners, social workers, and others, and obtains patient referrals within an assigned territory. The CTC manages sales performance and territory activity, including meeting monthly Home Health and/or Hospice budgets, planning and documenting calls, identifying and developing referral sources, tracking referral and market trends, and using company resources effectively. The position also requires knowledge of referral-source organizations and market conditions, strong selling and relationship-building skills, timely completion of administrative duties, and travel to healthcare and community locations.

Requirements

Associate degree in Business, Nursing, Marketing, or a healthcare-related field, or five or more years of Business-to-Business and/or industry selling experience in lieu of a degree.
At least one year of sales experience; one or more years of related nursing experience may be substituted for sales experience.
Current driver’s license.
Current automobile liability insurance.
Reliable transportation and a cell phone.
Knowledge of Medicare guidelines for home care services.
Communication and relationship-development skills.
Problem identification, resolution, and strategic-planning skills.
Knowledge of communications, public relations, and health education.
Basic knowledge of sales and community assessment related to geriatric needs.
Knowledge of the service needs of physicians, hospitals, skilled nursing facilities, case management, and discharge planning.
Ability to communicate Home Care and Hospice services effectively to all levels of the healthcare industry.
Ability to take responsibility for directing, controlling, and planning activities; handle stressful situations and deadlines; work well with others; and manage multiple assignments while reprioritizing on short notice.
Ability to respect company and patient confidentiality.
Ability to travel within the assigned territory and to sales meetings.
Ability to perform limited to full-range heavy work involving sitting, standing, walking, and driving.
Vision, hearing, dexterity, strength, and physical ability necessary to maintain a driver’s license, operate an automobile, perform the role’s duties, climb stairs, use elevators, and maneuver over varied terrain.
Ability to communicate effectively orally and in writing and to give and receive instructions and information in person and by telephone.
Ability to exert up to 50 pounds occasionally, up to 25 pounds frequently, and up to 10 pounds constantly when moving objects or materials.

Nice To Haves

Bachelor’s degree in Business, Nursing, Marketing, or a healthcare-related field.
Formal sales training.
Two to five years of sales experience.
One or more years of sales or nursing experience in Home Health or Hospice.

Responsibilities

Meet monthly Home Health and/or Hospice budgets consistently.
Review territory performance with the manager and identify ways to optimize market potential.
Participate in sales meetings with operations, arriving prepared, organized, and engaged.
Target the assigned territory to educate referral sources about Home Health and Hospice services using available resources.
Develop and implement weekly and monthly call plans and strategic territory plans.
Identify new referral sources and grow business within the assigned territory.
Cover the assigned territory weekly, monthly, and quarterly, and meet territory-specific daily and weekly call quotas.
Maintain knowledge of systems used to track referrals and referral sources, and use data to discuss trends at sales meetings.
Accurately maintain the assignment report.
Understand referral-source businesses, practices, organizational structures, and key decision makers.
Monitor market conditions, opportunities, challenges, market potential, competition, and referral-source productivity.
Plan sales calls, apply the sales process, build and maintain relationships, use sales resources appropriately, and resolve problems or conflicts.
Attend and participate in meetings promptly.
Complete manager-assigned tasks on time.
Document sales calls by the Monday 8 a.m. deadline and complete expense reporting by its deadline.
Follow up on pending referrals.
Complete timesheets and mileage by Monday at 9 a.m.