Medical Sales Representative, Pensacola, FL. - ProHealth Home Health and Hospice

ProHealth Home Health and Hospice•Ferry Pass, FL

9d•Onsite

About The Position

The Care Transition Coordinator (CTC) serves as the primary liaison between ProHealth Group and referral sources, developing, maintaining, and servicing community relationships across several settings. The CTC provides education and information about the company’s programs and services to patients, caregivers, physicians, case managers, discharge planners, social workers, and others, and obtains patient referrals within an assigned territory. The role works closely with branch directors, admission services, hospice staff, physicians, patients, the general public, and healthcare facilities. The CTC manages sales performance and territory activity, builds referral-source relationships, assesses market conditions and opportunities, and promotes home health and hospice services. The position includes planning and conducting sales calls, tracking referrals and territory performance, following up on pending referrals, participating in sales and other meetings, and completing administrative reporting. The role reports to the Director of Marketing and/or Region Manager. Work involves car travel to physician offices, hospitals, community centers, and events, with exposure to all extremes of weather and to environments that may be unpredictable and outside the Agency’s control. Physical demands include sitting, standing, walking, driving, climbing stairs, using elevators, maneuvering over varied terrain, and occasionally lifting or moving objects up to 50 pounds.

Requirements

Associate degree in Business, Nursing, Marketing, or a healthcare-related field; in lieu of a degree, five or more years of Business-to-Business and/or industry selling experience.
One year of sales experience; one or more years of related nursing experience may substitute for sales experience.
Current Alabama driver’s license.
Current automobile liability insurance.
Reliable transportation and a cell phone.
Knowledge of Medicare guidelines for home care services.
Communication and relationship-development skills.
Ability in problem identification, resolution, and strategic planning.
Communications, public relations, and health education skills.
Basic knowledge of sales.
Knowledge of community assessment and identification related to geriatric needs.
Knowledge of physician, hospital, skilled nursing facility, case management, and discharge-planning service needs.
Ability to communicate homecare and hospice services effectively to all levels of the healthcare industry.
Ability to accept responsibility for directing, controlling, and planning activities.
Ability to handle stressful situations and deadlines.
Strong communication skills and ability to promote team efforts and work well with others.
Ability to recognize the rights and responsibilities of company and patient confidentiality.
Ability to manage multiple assignments and reprioritize on short notice.
Ability to travel within the assigned territory and to sales meetings.
Ability to perform duties requiring sitting, standing, walking, and driving; maintain a driver’s license and operate an automobile; climb stairs, use elevators, and maneuver over varied terrain.
Ability to communicate effectively orally and in writing and to give and receive instructions and information in person and by telephone.
Ability to exert force up to 50 pounds occasionally, up to 25 pounds frequently, and/or up to 10 pounds constantly when moving objects or materials.

Nice To Haves

Bachelor’s degree in Business, Nursing, Marketing, or a healthcare-related field.
Formal sales training.
Two to five years of sales experience.
One or more years of sales or nursing experience in home health or hospice.

Responsibilities

Serve as the primary liaison between the company and referral sources and develop, maintain, and service community relationships.
Educate patients, caregivers, physicians, case managers, discharge planners, social workers, and others about company programs and services.
Obtain patient referrals within the assigned territory.
Meet monthly Home Health and/or Hospice budgets consistently and review territory performance with the manager.
Prepare for and participate in sales meetings with operations to support company goals.
Target and cover the assigned territory, communicate and educate referral sources about services, and use available resources effectively.
Develop and implement weekly and monthly call plans, strategic territory plans, and territory productivity practices.
Identify new referral sources and grow business within the entity.
Maintain knowledge of systems used to track referrals and referral sources and use data to discuss trends at sales meetings.
Meet territory-specific daily and weekly call quotas and accurately maintain assignment reports.
Understand referral-source businesses, practices, organizational structures, and key decision makers; monitor market conditions, trends, opportunities, challenges, and competition.
Assess market potential and distinguish physician opportunities from facility opportunities; track referral-source potential and productivity.
Plan sales calls and objectives, apply the sales process, build and maintain relationships, use sales and agency resources appropriately, and resolve problems or conflicts.
Attend meetings promptly and participate actively; complete assignments from the manager on time.
Document sales calls by the Monday 8 a.m. deadline, log expenses and submit reports by their deadlines, follow up on pending referrals, and complete timesheets and mileage by 9 a.m. Monday.
Travel within the assigned territory and to sales meetings.