Medical Sales Representative, Pensacola, FL. - ProHealth Home Health and Hospice

ProHealth Home Health & Hospice•Pensacola, FL

About The Position

The Care Transition Coordinator (CTC) serves as the primary liaison between ProHealth Group and referral sources, developing, maintaining, and servicing community relations across several settings. The CTC provides education and information about the company’s programs and services to patients, caregivers, physicians, case managers, discharge planners, social workers, and others, and obtains patient referrals within an assigned territory. The role manages territory activity and sales performance for home health and/or hospice services, working closely with branch directors, admission services, hospice staff, physicians, patients, the general public, and health care facilities. The position requires travel by car to physician offices, hospitals, community centers, and events. Work environments may be unpredictable and exposed to all weather extremes. The CTC must be able to perform duties involving sitting, standing, walking, driving, stair climbing, elevator use, and movement across varied terrain. The role involves exerting up to 50 pounds occasionally, up to 25 pounds frequently, and up to 10 pounds constantly when moving objects or materials. Effective oral and written communication, and the ability to give and receive information in person and by telephone, are required.

Requirements

An associate degree in Business, Nursing, Marketing, or a healthcare-related field, or at least five years of Business-to-Business and/or industry selling experience in lieu of a degree.
One year of sales experience; one or more years of related nursing experience may substitute for sales experience.
Current Alabama driver’s license.
Current automobile liability insurance.
Reliable transportation and a cell phone.
Knowledge of Medicare guidelines for home care services.
Communication and relationship-development skills.
Problem identification, resolution, and strategic-planning skills.
Communications, public-relations, and health-education skills.
Basic knowledge of sales.
Ability to identify community assessment needs related to geriatrics.
Knowledge of physician, hospital, skilled nursing facility, case management, and discharge-planning service needs.
Ability to communicate homecare and hospice services effectively to all levels of the healthcare industry.
Ability to accept responsibility for directing, controlling, and planning activities.
Ability to handle stressful situations and deadlines.
Strong communication skills and the ability to promote teamwork and work well with others.
Ability to respect company and patient confidentiality rights and responsibilities.
Ability to manage multiple assignments and redirect priorities on short notice.
Ability to travel within the assigned territory and to sales meetings.
Ability to perform the physical requirements of the role, including driving and operating an automobile, climbing stairs, using elevators, and maneuvering across varied terrain.
Ability to communicate effectively orally and in writing, and to give and receive instructions and information in person and by telephone.
Ability to exert force up to 50 pounds occasionally, 25 pounds frequently, and 10 pounds constantly while moving objects or materials.

Nice To Haves

Bachelor’s degree in Business, Nursing, Marketing, or a healthcare-related field.
Formal sales training.
Two to five years of sales experience.
One or more years of sales or nursing experience in home health or hospice.

Responsibilities

Meet monthly home health and/or hospice budgets consistently.
Regularly review territory performance with the manager to optimize market potential.
Participate in sales meetings with operations to support company goals; arrive prepared, organized, and engaged.
Target the assigned territory and educate referral sources about home health and hospice services using available resources.
Develop and implement weekly and monthly call plans and strategic territory plans.
Identify new referral sources and grow business opportunities within the territory.
Cover the territory weekly, monthly, and quarterly.
Maintain knowledge of systems used to track referrals and referral sources, and use the data to discuss trends at sales meetings.
Meet territory-specific daily and weekly call quotas and accurately maintain assignment reports.
Understand referral-source businesses, practices, organizational structures, and key decision makers.
Monitor market conditions, trends, opportunities, challenges, and the strengths and weaknesses of competitors.
Assess market potential, distinguish physician and facility opportunities, and evaluate referral-source potential and productivity.
Plan sales calls, set appropriate objectives, apply the sales process, and build and maintain relationships.
Use sales materials, branch staff, medical directors, and the marketing budget appropriately.
Solve problems and resolve conflicts.
Attend meetings promptly and participate actively.
Complete manager-assigned work on time.
Document sales calls appropriately by the Monday 8 a.m. deadline.
Log expenses and submit reports by their deadlines.
Follow up on pending referrals.
Complete timesheets and mileage by 9 a.m. Monday morning.
Travel within the assigned territory and to sales meetings.
Communicate and educate patients, caregivers, physicians, case managers, discharge planners, social workers, and others about company programs and services.