Care Team Assistant- Main Inpatient

Children's Hospital of Philadelphia•Philadelphia, PA

2d•$21 - $26

About The Position

The Care Team Assistant is an integral member of the inpatient medical team, assisting providers with non-clinical duties so physicians and nursing staff can work at the highest scope of their practice. The role supports the quality of care provided to patients hospitalized at Children’s Hospital of Philadelphia and works directly with interdisciplinary team members and patients and families, offering exposure to an inpatient pediatric setting. The position also participates in hospital-wide quality improvement and capacity management initiatives, with possible opportunities to contribute to academic presentations or publications. Specific responsibilities vary by team or unit. The role does not provide clinical guidance or medical care, obtain vital signs, administer medications, perform procedures, or write notes or place orders in EPIC. Employees with patient-facing responsibilities or who work in patient care buildings must receive an annual influenza vaccine as a condition of employment.

Requirements

Active enrollment in a bachelor’s degree program is required.
Proficiency in English.
Comfort with computers and an electronic medical record system.
Ability to maintain quality control standards.
Ability to read, understand, and respond to detailed oral and written instructions.
Ability to react and communicate clearly, calmly, and effectively.
Working knowledge of sanitation, personal hygiene, and basic health and safety precautions applicable to a hospital setting.
Working knowledge of infection control procedures and safety precautions.
Ability to establish and maintain effective working relationships with patients and clinic staff.
Ability to work effectively in a team.
Must complete a comprehensive training curriculum, including topics such as medical terminology, HIPAA, and electronic medical records; clinical training is supervised by the supervisor and CHOP physicians.

Nice To Haves

At least one year of experience in the health care industry is preferred.
A bachelor’s degree is preferred.
Energetic, well-organized, fast-learning, and forward-thinking, with the ability to anticipate patient and team needs.

Responsibilities

Participate in daily patient care rounds as a member of the inpatient medical team.
Invite family members and bedside nurses to participate in patient discussions during rounds to promote engagement and a family-centered approach.
Track rounding times to help identify barriers to timeliness and efficiency.
Obtain medical records and test results from the emergency department and referring hospitals.
Help notify patients’ primary care providers of their admissions to CHOP by phone or EPIC messaging.
Greet newly admitted patients and families on arrival to the inpatient floor and explain the CHOP care model and family-centered rounds.
Help the primary team schedule family and subspecialty meetings.
Work with the medical team to expedite patient discharges.
Prepare supplies before procedures and observe procedures.
Contact IT Support (4-HELP) about technical issues with team computers.
Complete the required training curriculum and meet established proficiency and competency markers.
Receive an annual influenza vaccine if working in a patient care building or in a patient-facing role.