Care Team Assistant - Inpatient Part Time (Front desk)

Empath Health•West Palm Beach, FL

6d•Onsite

About The Position

Trustbridge Hospice, a member of Empath Health, is hiring an entry-level, part-time Care Team Assistant to work at the front desk in West Palm Beach. This onsite role supports a seamless, empathetic experience for patients and families. The schedule is Saturdays and Sundays, 7:00 a.m. to 7:30 p.m. Trustbridge Hospice is a community-based nonprofit that has cared for more than 200,000 South Florida families since 1978. It provides 24/7 hospice and palliative care, caregiver support, and bereavement services. Empath Health is a not-for-profit healthcare organization offering a connected network of services across Florida. Its Full Life Care approach supports the whole person—body, mind, and spirit—with empathy and dignity.

Requirements

High school diploma or equivalent.
One year of experience working in a business office and/or hospital unit is preferred.
Mastery of essential office skills, strong organization, and effective communication.
Sensitive, compassionate, caring, efficient, self-motivated, proactive, and flexible.
Basic computer skills, including word processing and data entry.

Nice To Haves

Experience with Excel spreadsheets.

Responsibilities

Work at the front desk, greet patients and visitors, answer phone calls, and operate standard office equipment, including a fax, computer, and printer.
Provide exceptional customer service to patients, families, and referral sources with empathy and professionalism.
Communicate effectively with interdisciplinary team members to support timely and accurate admissions.
Support a compassionate, patient-centered environment that reflects Trustbridge Hospice’s mission and values.