Care Promoter/Medical Assistant -Early Embrace

ChenMed•DeKalb, IL

10d•$17 - $24•Onsite

About The Position

The Care Promoter 1, Early Embrace is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks that help medical centers run smoothly. Duties vary by setting, including the center’s size, location, and type. Clinical duties are performed under direct physician supervision and in accordance with state medical practice acts. The role is an integral member of a physician-led care team focused on providing comprehensive primary care to a specific patient population. The position includes supporting patient visits and care, carrying out authorized clinical procedures, maintaining supplies and accurate documentation, managing patient communications, and providing health coaching. The posting describes compensation of $17.00–$24.26 per hour. Final compensation depends on factors including experience, education, and geographic location; the position may also be eligible for bonuses or commissions.

Requirements

High school diploma or equivalent education (GED).
Graduation from a nationally accredited Medical Assistant, Patient Care Technician, Emergency Medical Technician (EMT), or Paramedic program.
At least 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT, or Paramedic.
BLS for Healthcare Providers certification.
Sound knowledge of general medical assistant functions, practices, processes, procedures, techniques, and methods.
Knowledge of medical products, terminology, services, standards, policies, and procedures.
Excellent interpersonal and customer service skills, with compassion and empathy toward patients and families.
Strong oral and written communication, time management, and organizational skills.
Basic phone and computer operation skills; proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, as well as database and presentation software.
Ability to collaborate effectively with physicians, clinicians, market leaders, center managers, nurses, case managers, front desk staff, and other team members.
Problem-solving mindset focused on patient needs and team goals; attention to detail and ability to maintain organized systems that support timely patient flow.
Ability to remain calm in busy or stressful situations.
Fluency in spoken and written English.
Ability and willingness to travel locally, regionally, and nationwide up to 10% of the time, and flexibility to work weekends as needed.

Nice To Haves

Bilingual ability in Spanish or Creole.
Experience working with geriatric patients.
Experience with an EMR system.

Responsibilities

Measure and record patient vital signs and document patient interviews and medical histories.
Identify and communicate patient needs to the PCP, clinician, specialist, or other clinical personnel.
Prepare patients for examinations, perform routine screening tests, assist physicians with exams, and explain treatment procedures and physician instructions to patients.
Observe patients and report changes in their conditions to the PCP, clinician, specialist, or other clinical personnel.
Perform non-critical medical and therapeutic procedures based on medical instructions; collect phlebotomy and other lab specimens; and perform basic waived lab tests.
Prepare and administer medications, change dressings, apply bandages, remove sutures, and perform other first aid procedures under physician supervision; use CPR skills when necessary.
Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and ensure accurate, legal, and ethical documentation.
Process patient phone messages, return calls, route messages to appropriate team members, and contact patients to obtain and relay information for the physician.
Call in prescriptions to pharmacies when approved and authorized by a physician; use the ChenMed Rx system for physician medication dispensing if authorized.
Provide health coaching to a defined patient group to support healthy lifestyle choices and follow up with coached patients through weekly calls.
Perform other duties as assigned or modified at the manager’s discretion.