Care Promoter 1

ChenMed•Oakland Park, FL

1d•$17 - $24•Onsite

About The Position

The Care Promoter 1, Float is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks that help medical centers operate smoothly. Duties vary by setting, depending on the center’s size, location, and type. In addition to administrative work, the Care Promoter performs clinical duties under direct physician supervision and in accordance with state medical practice acts. The role supports physician-led care teams providing comprehensive primary care to a defined patient population.

Requirements

High school diploma or equivalent (GED).
Graduation from a nationally accredited Medical Assistant, Patient Care Technician, Emergency Medical Technician (EMT), or Paramedic program.
At least 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT, or Paramedic.
BLS for Healthcare Providers certification.
Knowledge of medical products, terminology, services, standards, policies, and procedures.
Excellent interpersonal and customer service skills, with compassion and empathy toward patients and families.
Strong oral and written communication, time management, and organizational skills.
Ability to collaborate effectively with physicians, clinicians, leaders, staff, and other team members.
Problem-solving mindset focused on patient needs and team goals.
Basic phone and computer skills.
Attention to detail and ability to maintain accuracy in reports and data.
Ability to maintain organized systems that support timely patient flow and remain calm in busy or stressful situations.
Proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.
Ability and willingness to travel to local centers as needed for coverage.
Fluency in spoken and written English.
Flexibility to work evenings, weekends, and/or holidays as needed.

Nice To Haves

Experience working with geriatric patients.
Experience with EMR systems.

Responsibilities

Measure and record patient vital signs, interview information, and medical history.
Catalog and communicate patient needs to the PCP, clinician, specialist, and other clinical personnel.
Prepare patients for examinations, perform routine screening tests, assist physicians with exams, and explain treatment procedures and physician instructions to patients.
Observe patients and report changes in their conditions to the appropriate clinical personnel.
Perform non-critical medical and therapeutic procedures based on medical instructions; collect phlebotomy and other lab specimens; and perform basic waived lab tests.
Prepare and administer medications, change dressings, apply bandages, remove sutures, and perform other first-aid procedures under physician supervision; use CPR skills when necessary.
Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and document accurately, legally, and ethically.
Process patient phone messages, return calls, route messages to team members, and contact patients to obtain and relay information for the physician.
Call prescriptions in to pharmacies with physician approval and authorization; use the ChenMed Rx system for physician medication dispensing when authorized.
Provide health coaching to a defined patient group and follow up with coached patients through weekly calls.
Perform other duties as assigned or modified at the manager’s discretion.