Care Promoter 1, Float

ChenMed•Pine Manor, FL

12d•$17 - $24•Onsite

About The Position

The Care Promoter 1, Float is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks that help keep medical centers running smoothly. Duties vary by setting, depending on the center’s size, location, and type. In addition to administrative duties, the role performs clinical duties under direct physician supervision and in accordance with state medical practice acts. The Care Promoter supports physician-led care teams providing comprehensive primary care to a defined patient population. The role measures and records vital signs and medical histories, prepares patients for examinations, conducts routine screening tests, assists physicians, observes and reports changes in patient condition, and performs non-critical procedures and basic waived laboratory testing. It also supports medication preparation and administration, specimen collection, wound care, instrument and supply maintenance, patient communications, prescription calls when authorized, and health coaching with follow-up calls. The position requires travel to local centers as needed for coverage and flexibility to work evenings, weekends, or holidays as needed.

Requirements

High school diploma or equivalent (GED).
Graduation from a nationally accredited program in Medical Assistant, Patient Care Technician, Emergency Medical Technician (EMT), or Paramedic.
At least 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT, or Paramedic.
BLS for Healthcare Providers certification.
Knowledge of medical products, terminology, services, standards, policies, and procedures.
Excellent interpersonal and customer service skills, with compassion and empathy toward patients and families.
Strong oral and written communication, time management, and organizational skills.
Ability to collaborate effectively with physicians, other clinicians, leaders, staff, and team members.
Problem-solving mindset focused on patient needs and team goals.
Basic phone and computer operation skills.
Detail-oriented approach to ensure accuracy of reports and data.
Ability to maintain organized systems that support timely patient flow.
Ability to remain calm in busy or stressful situations.
Proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other word-processing, spreadsheet, database, email, and presentation software.
Ability and willingness to travel to local centers as needed for coverage.
Fluency in spoken and written English.
Flexibility to work evenings, weekends, and/or holidays as needed.

Nice To Haves

Experience working with geriatric patients.
Experience with an EMR system.

Responsibilities

Measure and record patient vital signs, interviews, and medical histories.
Catalog and communicate patient needs to the PCP, clinician, specialist, or other clinical personnel.
Prepare patients for examinations, perform routine screening tests, assist physicians with examinations, and explain treatment procedures and physician instructions to patients.
Observe patients and report changes in their conditions to the PCP, clinician, specialist, or other clinical personnel.
Perform non-critical medical and therapeutic procedures based on medical instructions; collect phlebotomy and other laboratory specimens; and perform basic waived laboratory tests.
Prepare and administer medications, change dressings, apply bandages, remove sutures, and perform other first aid procedures under physician supervision; use CPR skills when necessary.
Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and complete accurate, legal, and ethical documentation.
Process patient phone messages, return calls, route messages to team members, and contact patients to obtain and relay pertinent information for the physician.
Call prescriptions in to pharmacies upon physician approval and authorization; use the ChenMed Rx system for physician medication dispensing when authorized.
Provide health coaching to a defined group of patients to support healthy lifestyle choices and follow up with coached patients through weekly calls.
Perform other duties as assigned or modified at the manager’s discretion.
Travel to local centers as needed to provide coverage.
Work evenings, weekends, and/or holidays as needed.