Care Partner - SAU

Chesapeake Regional Healthcare•Chesapeake, VA

About The Position

The Care Partner assists nurses in providing patient care and serves as a receptionist and clerical support person for the nursing unit. Duties are based on unit needs and must remain within the Care Partner’s education, training, and experience. The role includes direct patient-care support, electronic medical record documentation, unit secretary functions, communication, and maintaining a safe and calm environment for patients, staff, and visitors. The position reports to the Nurse Manager and has no supervisory responsibilities.

Requirements

High school diploma or GED equivalent.
One year of similar or comparable work experience in a healthcare setting.
Reading comprehension, writing, and verbal communication skills.
Current BLS certification within 90 days of application.

Nice To Haves

Successful completion of a Care Partner certification course or CNA course/program.
Certified Nursing Assistant license.

Responsibilities

Measure and document vital signs, intake and output, activities of daily living, orthostatic blood pressures, and blood glucose results as directed.
Collect, transport, and enter laboratory specimens; obtain blood products from the Blood Bank or lab according to policy.
Notify the nurse of relevant changes in patient condition, communicate patient needs, and report procedures and patient responses to the responsible Nurse or Charge Nurse.
Maintain and stock supplies and equipment, including patient-room, medication-room, and emergency-airway supplies, and use resources cost-effectively.
Process physician orders through the electronic medical record and order-entry system; use downtime procedures when necessary and relay urgent orders promptly.
Provide clerical assistance for admissions, transfers, and discharges; arrange transportation and prepare transfer documentation, including COBRA forms and copies of charts.
Coordinate diagnostic and therapeutic service scheduling; serve as the unit receptionist and manage phones and other communication systems.
Take and deliver messages accurately and promptly; maintain an orderly work area and manage forms, office supplies, and dietary supplies.
Assist with safety during emergencies and direct hallway traffic; maintain working knowledge of equipment.
Communicate effectively with patients, families, physicians, peers, and other departments, including patients of different ages and developmental needs.
Follow safety, patient identification, age-appropriate care, and infection-control policies and procedures; help identify injury risks and implement preventive measures.
Respond promptly to patient monitor alarms and call bells, initiate emergency measures appropriate to the role, and help maintain a quiet, reassuring environment.
Complete employee accident reports and follow administrative protocols and applicable policies.
Support a collaborative, open, team-oriented work environment and hospital mission, vision, goals, accreditation, and licensure requirements.
Organize and reprioritize work according to patient needs, available resources, and unit requirements; respond positively to change and learn new work methods.
Attend required hospital-wide orientations, meetings, and in-services, and demonstrate flexibility in scheduling when needed to ensure patient care.