Care Manager-Bilingual

LIFESPAN OF GREATER ROCHESTER INC•City of Rochester, NY
•$23 - $25•Hybrid

About The Position

Lifespan is a mission-driven, regional nonprofit dedicated to helping older adults take on the challenges and opportunities of longer life. We are a great place to work where staff can grow personally and professionally in a supportive and inclusive environment. Care Managers link older adults and their informal caregivers to services and opportunities that are available within the community. Care Managers offer a holistic assessment of the client’s needs by identifying health, financial, emotional, functional and environmental concerns. Care Managers offer care options, solutions and guidance navigating challenging systems.

Requirements

  • Bachelor or Master of Social Work or equivalent degree.
  • At least one year of experience coordinating community-based services for older adults.
  • Bilingual Spanish/English is required.
  • Must be able to meet with clients in their homes.
  • A portion of the work is performed at a desk or at a personal computer station.
  • Verbal, written and telephone communication skills are required.
  • Strong written and computer skills needed.
  • Interface with all levels of personnel.
  • Ability to maintain composure under strict deadlines and difficult situations.
  • Ability to work in multi-cultural situations.

Responsibilities

  • Provide care management for Eldersource clients.
  • Accept referrals as assigned.
  • Maintains a caseload of clients referred to program services.
  • Completes comprehensive in-home assessments to determine needs.
  • Creates and implements care plans that meet client needs and preferences; modifies service plans as required by changes in client circumstances.
  • Records case activity in the Lifespan database designated for the program.
  • May provide information and referral, advocacy, benefit and entitlement counseling.
  • Arranges mental health interventions for older adults and their caregivers, when necessary.
  • Conducts mental health screenings when appropriate.
  • Provides supportive counseling to older adults and their caregivers.
  • Identifies and provides linkage to appropriate ongoing mental health community services.
  • Participates as a member of the inter-agency team.
  • Participates in all Eldersource staff meetings and training.
  • Participates in all Lifespan staff meetings and trainings.
  • Participates in Quality Assurance activities.
  • Accepts and seeks guidance and clinical supervision.
  • Maintains timely and accurate documentation.
  • Maintains up to date professional knowledge of the geriatric field, community services entitlement benefits, clinical skills and competencies through reading, workshops and conferences.
  • Is aware of and actively supports the Agency’s initiative of being collaborative and community focused, innovative and culturally competent.
  • Other duties as assigned by supervisor.

Benefits

  • Vacation (21 days)
  • Sick (10 days)
  • Personal Time (3 Days)
  • Holidays (11)
  • Medical Insurance (3 options)
  • Dental Insurance (2 options)
  • Vision (2 options)
  • Flexible Spending Account
  • Health Savings Account with company contribution
  • 403(b) Retirement Program
  • Hybrid Work Schedule may be available after successfully completing the probationary period
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