About The Position

At Catholic Health, the primary focus is treating and serving communities through collaborative, compassionate care and evidence-based practice. The Care Manager supports case management for patients in an acute care setting, coordinating with patients, families, physicians, staff, social work, interdisciplinary teams, and third-party payors. The role helps determine medical necessity, support optimal care progression, and facilitate safe and appropriate discharge planning.

Requirements

  • At least 3 years of diverse inpatient acute care RN experience.
  • At least 1 year of case management experience.
  • Excellent written and verbal communication skills.
  • Strong organizational skills, attention to detail, and critical thinking ability.
  • Ability to assess, evaluate, plan, and coordinate complex patient placement and discharge activities.
  • Strong time management skills and ability to manage competing priorities in a fast-paced acute care environment.
  • Flexibility and adaptability in response to changing patient needs, discharge plans, payer requirements, and operational demands.
  • Proficiency in Microsoft Office applications.
  • Graduate of an accredited School of Nursing.
  • New York Registered Nurse (RN) license and registration.

Nice To Haves

  • Progressive leadership experience.
  • Knowledge of progression of care, medical necessity criteria, and post-acute authorization processes.
  • Bachelor of Science in Nursing (BSN) degree.
  • Case Management Certification.
  • PRI Certification.

Responsibilities

  • Educate staff, physicians, patients, and families about the case management process.
  • Review new admissions and continued-stay patients to determine whether MCG criteria are met.
  • Engage physicians to establish the optimal DRG, length of stay, and expected discharge date.
  • Interface with third-party payor representatives to assist with certification and discharge planning, responding promptly to review requests to avoid denials.
  • Review records and collaborate with the interdisciplinary team to gather information about patients and transmit relevant information to third-party payors to avoid denials.
  • Participate in interdisciplinary rounding and identify areas for improvement.
  • Facilitate communication among patients, families, and social work to ensure safe and appropriate discharge plans.
  • Collaborate effectively within an interdisciplinary team and engage patients and families.
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