Care Management Assistant

AdventHealth•Orlando, FL
•Onsite

About The Position

The Care Management Assistant supports patient care by conducting comprehensive assessments; developing, implementing, and revising individualized care plans; administering medications and treatments; educating patients and families; coordinating with medical staff and ancillary departments; and maintaining accurate medical records. The position is full-time, 40 hours per week, with a day schedule from 8:00 a.m. to 4:30 p.m. in Orlando, Florida. Eligible clinicians may voluntarily participate in the Clinical Ladder Program, which offers the opportunity for salary increases of up to 20% based on experience, professional development, and advancement criteria. Salary adjustments depend on program eligibility, advancement level, and organizational guidelines.

Requirements

  • High school diploma or equivalent.
  • Organizational and multitasking skills.
  • Knowledge of nursing care methods and procedures.
  • Ability to work as a team player within a unit.
  • Effective verbal and oral communication and problem-solving skills.
  • EKG competency.
  • Fluency in English, including reading, verbal, and written skills.
  • Basic computer skills, including navigating Microsoft Windows-based programs.
  • Ability to use a high level of abstract reasoning to assess patients, evaluate interventions, and revise care plans based on outcomes.

Nice To Haves

  • At least one year of office experience, preferably in a medical setting.
  • Previous data-entry experience.

Responsibilities

  • Conduct comprehensive assessments of patients’ physiological, psychological, developmental, sociocultural, spiritual, and lifestyle factors.
  • Develop and implement individualized care plans based on patient needs and standards of care, and evaluate and revise plans as needed.
  • Administer medications and treatments accurately and safely according to physician orders and hospital protocols, and monitor for adverse reactions.
  • Educate patients and families about health conditions, treatments, medications, and self-care strategies.
  • Collaborate with medical staff and ancillary departments to coordinate and optimize patient care and promote effective communication and teamwork.
  • Maintain accurate and timely medical-record documentation of patient information, care activities, interventions, and outcomes.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Paid time off from day one
  • 403(b) retirement plan
  • Four weeks of 100% paid parental leave
  • Career development
  • Whole-person well-being resources
  • Mental health resources and support
  • Pet benefits
  • Opportunity for eligible clinicians to earn salary increases of up to 20% through the voluntary Clinical Ladder Program
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