Care Coordinator

PROGRESSIVE LIFE CENTER • Baltimore, MD

12d • $0 - $24

About The Position

Progressive Life Center, Inc. (PLC) is a Black-led human services organization serving children, youth, and families in the District of Columbia, Maryland, Greater Philadelphia, and Delaware. Its community-based services include foster care and adoption, independent living for youth aging out of foster care, family preservation, juvenile diversion, and parenting skills training. PLC has maintained accreditation from the Council on Accreditation for more than two decades.

The Care Coordinator works with PLC’s Adolescent Clubhouse, which provides recovery support to adolescents ages 12–17 who have completed or are engaged in substance abuse treatment. The Clubhouse combines recovery support with evidence-based programming and offers opportunities for social connection, education, employment assistance, and other services. The program seeks to strengthen young people’s engagement with treatment, schools, families, and other systems.

The role identifies and coordinates services for adolescents with substance use disorders, develops relationships with agencies to generate referrals, and obtains permissions and records needed to coordinate participant services. The Care Coordinator also provides recovery-support activities, supervises participants during off-site activities, assists with transportation when necessary, and maintains participant data. The position may involve local travel and work in office, residential, and community settings.

Requirements

• Bachelor’s degree in behavioral or social science from an accredited college or university, or high school education and commensurate successful work experience with adolescents with substance use disorders and families.
• Demonstrated success working with adolescents with substance use disorders and their families.
• Ability to communicate effectively with street-wise youth.
• Obtain a Certificate in NTY Service Delivery Model within one year of hire.
• Complete Seven Challenges training within three months of hire.
• Sensitivity to and competence in the cultural differences present among PLC’s service population.
• Ability to forge mutually respectful partnerships with persons served and their families, helping them gain skills and confidence to address issues and problems.
• Conviction about the capacity of people to grow and change.
• Ability to work in partnership with other team members.
• Ability to set limits, maintain the helping role of the practitioner, and intervene appropriately to meet the needs of persons served or family members.
• Ability to drive a vehicle to perform several essential functions of the position.
• Ability to remain in a stationary position 50% of the time and occasionally move around an office.
• Ability to operate a computer and office productivity machinery, with manual dexterity for using a mobile device, calculator, and computer keyboard.
• Ability to stoop, kneel, crouch, or crawl and navigate stairwells.
• Ability to exchange accurate information through oral and written communication, with the stated sensory and perceptual abilities.
• Ability to move files weighing up to 20 pounds.
• Ability to participate in emergency drills.
• Availability to be on call and respond to situations during off hours.
• Ability to physically restrain children when required and protect them in physically confrontational situations.
• Ability to manage significant emotional stress and related physical stress.
• Ability to assist children with belongings during relocation and to lift, carry, or comfort small children when required.

Responsibilities

• Identify and access services for program participants who are adolescents with substance use disorders.
• Coordinate services provided by multiple agencies to program participants.
• Develop and maintain contacts with agencies in Baltimore ROSC to generate referrals to the Adolescent Clubhouse.
• Obtain required permission to access records from agencies providing services to program participants.
• Collect participation records from agencies providing services to program participants.
• Provide recovery supports, including educational and vocational activities, family activities, life skills, and social and recreational activities at the Clubhouse and other locations as needed.
• Supervise participants on field trips and other activities outside the Clubhouse as needed.
• Assist in transporting clients when necessary.
• Enter and maintain accurate data in the ETO system.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time