Care Coordinator

New Horizons • Warrenton, OR

12d

About The Position

New Horizons In-Home Care has served Oregon communities for over 30 years, providing support to older adults, seniors who wish to remain at home, people with disabilities seeking independent lives at home and in the community, and medically fragile children. The Care Coordinator is responsible for timely scheduling, coordination, and documentation of new client assessments, developing client care plans, reporting, and conducting ongoing assessments of existing clients.

This role represents the agency’s culture of compassion, accountability, and results through integrity, dependable follow-through, consistency, high-quality customer service, and a focus on client satisfaction. The position also participates in an on-call rotation, provides phone support, and assists with caregiving assignments.

Requirements

• At least one year of customer service experience in a healthcare-related field.
• Self-starter who can identify opportunities and recommend solutions.
• Creative problem-solving skills.
• Strong written, verbal, and presentation skills with diverse populations.
• Ability to multitask, remain calm, and work as a team player in a fast-paced environment while maintaining attention to detail.
• Strong computer and typing skills.

Responsibilities

• Perform initial assessments for clients with external case managers, including Medicaid, VA, OPI, and ODDS.
• Perform quarterly assessments for all non-nursing clients.
• Complete new client care plans and task lists, coordinating with a New Horizons RN for clients receiving nursing services.
• Evaluate and report on the quality of services provided at client sites.
• Identify client physical, nutritional, and hygiene support needs, including transfer and mobility needs.
• Develop home safety plans.
• Participate in the on-call rotation, provide phone support, and make caregiving assignments.
• Maintain confidentiality of client, employee, and agency operations.

Benefits

• Living wage.
• Opportunities for growth within the company.
• Staff incentive program with prizes, spot bonuses, and other rewards.
• Online community platform and office parties to connect with caregivers and staff.
• Scholarship opportunities and education credits.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed