Care Coordinator - Pasadena Kids

ROWI Teen & Parent Wellness Centers•Pasadena, CA

5d•$22 - $24

About The Position

Under the supervision of the Program Director, the Care Coordinator coordinates care for ROWI clients and individualized services, including orientation, transportation, doctor visits, and scheduling. The role supports high standards of programming and client care, supervises clients, facilitates assigned groups and activities, and coordinates transportation and daily lunch. The Care Coordinator completes and maintains client documentation in the EMR, protects client confidentiality, and works professionally with clients, staff, families, and other professionals.

Requirements

High school diploma; a bachelor's degree is preferred.
At least two years of driving experience.
At least one year of experience working with children in a therapeutic setting.
Valid driver's license and eligibility for insurance coverage with agency vehicles.
Valid First Aid and CPR certification, or willingness to obtain it.
Ability to manage time effectively and work with minimal supervision.
Basic computer proficiency.
Ability to communicate appropriately in writing and verbally with families and other professionals, and with people from varied educational and cultural backgrounds.
Strong interpersonal, organizational, written, and verbal communication skills.
Ability to work effectively in an interdisciplinary team, set priorities, and handle multiple assignments.
Ability to cope constructively with stressful situations and demonstrate tact, initiative, resourcefulness, professionalism, enthusiasm, and a nonjudgmental attitude.
Ability to document clearly and efficiently.

Nice To Haves

Bachelor's degree.
Experience with junior high or high school students.

Responsibilities

Ensure programs and services are implemented to high standards and clients receive a high level of care.
Supervise clients and ensure they attend designated groups during programming.
Facilitate assigned groups and activities as designated by the Facility Manager.
Conduct admissions orientations on the day of admission, or assign them to another staff member when unavailable; complete UA screening, PHQ9, and other directed assessments.
Ensure compliance with Joint Commission standards.
Document shift reports and share relevant information with the team.
Coordinate client transportation schedules and drive clients as needed.
Document transportation and group activities in the EMR.
Administer urine analyses and submit the required documentation in the EMR.
Assist with facility cleanliness as needed.
Coordinate daily client lunch.
Maintain a positive, caring, and professional attitude as a role model to treatment staff, clients, employees, and guests.
Maintain the confidential nature of clients and related activities.
Comply with the dress code and complete tasks accurately and on time.
Attend designated staff and in-service meetings.
Complete additional duties assigned by the management team.
Maintain appropriate professional interactions and clear boundaries with clients and staff, set limits, and manage clients requiring direct supervision.
Submit all EMR documentation within 24 hours.