Care Coordinator - La Mirada Kids

ROWI Teen & Parent Wellness Centers•La Mirada, CA
•$22 - $24

About The Position

Under the supervision of the Program Director, the Care Coordinator coordinates care for all ROWI clients by arranging individualized services, including orientation, transportation, doctor visits, and schedules. The role supports high standards of service and client care, supervises clients during programming, facilitates assigned groups and activities, and coordinates transportation and daily lunches. The Care Coordinator maintains timely and accurate EMR documentation, protects client confidentiality, supports facility cleanliness as needed, and works professionally with clients, staff, families, and other professionals.

Requirements

  • High school diploma required.
  • At least two years of driving experience.
  • At least one year of experience working with children in a therapeutic setting.
  • Valid driver’s license and eligibility for insurance with the agency’s vehicles.
  • Valid First Aid and CPR certification, or willingness to obtain it.
  • Basic computer skills.
  • Ability to manage time effectively and work with minimal supervision.
  • Ability to communicate with people from varied educational and cultural backgrounds.
  • Ability to cope constructively with stressful situations.
  • Ability to demonstrate tact, initiative, resourcefulness, professionalism, enthusiasm, and a non-judgmental attitude.
  • Ability to document clearly and efficiently.
  • Strong written communication, interpersonal, organizational, and verbal communication skills.
  • Ability to communicate appropriately with families and other professionals.
  • Ability to work effectively within an interdisciplinary team.
  • Ability to set priorities and handle multiple assignments.
  • Ability to maintain clear boundaries and appropriate, professional interactions with clients and staff.

Nice To Haves

  • Bachelor’s degree preferred.
  • Experience with junior high or high school students preferred.

Responsibilities

  • Ensure programs and services are implemented to high standards and clients receive a high level of care.
  • Supervise clients and ensure they attend designated groups during programming.
  • Facilitate assigned groups and activities as designated by the Facility Manager.
  • Conduct new-client orientation on the day of admission, or assign it to another staff member when unavailable; conduct UA screening, PHQ9, and other directed assessments.
  • Ensure compliance with Joint Commission Standards.
  • Document shift reports and share pertinent information with the team.
  • Coordinate transportation schedules and drive clients as needed.
  • Document transportation and group activities in the EMR.
  • Administer client Urine Analysis and submit related documentation in the EMR.
  • Assist with facility cleanliness as needed.
  • Coordinate daily client lunch.
  • Model a positive, caring, and professional attitude for treatment staff, clients, employees, and guests.
  • Maintain the confidentiality of clients and related activities.
  • Comply with the dress code and complete tasks in a timely and accurate manner.
  • Attend designated staff and in-service meetings.
  • Complete additional duties assigned by the management team.
  • Maintain clear boundaries with clients and staff, set limits, and manage clients when direct supervision is needed.
  • Submit all EMR documentation within 24 hours.
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