Care Coordinator - Bilingual (Korean/English) - Full-Time

Care Advantage Inc. Corporate•Annandale, VA

22d•Onsite

About The Position

Care Advantage Inc. is hiring a full-time Bilingual (Korean/English) Care Coordinator for its Annandale, Virginia team. The role coordinates care by matching caregivers with clients based on health needs, personality, skills, and preferences; maintaining schedules; supporting communication among clients, families, and field staff; and resolving scheduling and care-related challenges. The coordinator also helps onboard new clients, monitors field staff activity and attendance, maintains records using scheduling software and digital tools, and supports the branch team as needed. The posting describes a fast-paced, collaborative role that calls for compassion, flexibility, organization, and problem-solving.

Requirements

High school diploma or G.E.D. equivalent.
At least 2 years of relevant work experience.
Computer literacy and comfort with scheduling systems.
Strong organizational skills, attention to detail, and communication abilities.
Energy, drive, and passion for achieving goals.
Problem-solving ability with a people-first approach.
Flexibility to adapt to changing situations.
Compassion and a genuine desire to serve.
Bilingual Korean and English.

Nice To Haves

Scheduling, medical, or phone experience is a plus.
Ambition to grow professionally and understand the bigger picture.

Responsibilities

Match caregivers with clients based on health needs, personality fit, skill level, and preferences.
Serve as a liaison among clients, families, and field staff, building trust and maintaining clear communication.
Maintain accurate, up-to-date schedules in the company system and anticipate or resolve scheduling conflicts.
Respond to emergencies and last-minute changes with solutions that support clients and caregivers.
Monitor field staff activity, attendance, and reliability; provide feedback and promote accountability.
Coordinate differing shifts, needs, and people with a calm, client-first approach.
Collaborate with branch teammates to support a positive, cooperative office environment.
Guide new clients through onboarding, answer questions, and establish a caring relationship.
Use scheduling software and digital tools to update records, track caregiver availability, and support compliance with company standards.
Provide cross-trained support as needed, including answering client questions, covering shift gaps, and assisting teammates.