Care Coordinator

Brown & Brown Insurance
$18 - $20Onsite

About The Position

The Care Coordinator will coordinate with the Care Team Lead and Care Team Member Services Manager to ensure the team has the resources required to satisfy member enrollment and maintenance in the IPC Copay Assistance Program. The Care Coordinator will respond accordingly to incoming and make external calls to client members to ensure appropriate processing of copay assistance. This position will include job duties that require risk designations for access to Electronic Protected Health Information (PHI) in the course of their job responsibilities.

Requirements

  • Certified Pharmacy Technician (CPhT.) License or 2-5 years of experience in a retail pharmacy or pharmacy benefit management environment
  • Excellent communication skills
  • Proficient with MS Office Suite
  • Professional telephone demeanor
  • Ability to maintain a high level of confidentiality

Responsibilities

  • Provide client support where needed
  • Coordinate member implementation calls with Care Team Lead
  • Provide adhoc claims review as required
  • Identify utilizing patients, review history, determine next coverage date
  • Assist patient with enrollment in the manufacturer’s program
  • Maintain patient database for follow-up, tracking and reporting
  • Receive notification of new patient’s prior authorization/or review daily rejected and paid claims

Benefits

  • Medical/Rx
  • Dental
  • Vision
  • Life Insurance
  • Disability Insurance
  • ESPP
  • 401k
  • Student Loan Assistance
  • Tuition Reimbursement
  • Free Mental Health & Enhanced Advocacy Services
  • Paid Time Off
  • Holidays
  • Preferred Partner Discounts
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