Care Coordinator

Catholic Charities of the Archdiocese of Chicago•Matteson, IL

12d

About The Position

The Care Coordinator conducts timely assessments of elderly and frail clients in community settings, develops and maintains comprehensive care plans, provides ongoing case management and referrals, and ensures accurate documentation and certifications. The role collaborates with internal teams, travels independently throughout assigned communities, and participates in ongoing learning and skill development to support high-quality client care.

Requirements

Minimum bachelor's degree in Arts/Sciences (BA/BS) in a related field of study.
Entry-level role.
Organization, time management, and client/caseload management skills.
Ability to maintain confidential client material.
Strong communication, problem-solving, and critical-thinking skills.
Data-entry skills.
CP software knowledge.
IDOA Certification upon hire.
Driver's license and automobile insurance.
Compliance with applicable background-check and DMV-check requirements.

Nice To Haves

1–3 years of relevant experience.
Care coordination or case management experience.
Experience working in an aging network, federal waiver program, or managed care.
Ability to build relationships with diverse populations.
Bachelor's degree in Arts/Sciences (BA/BS) in a related field of study.

Responsibilities

Engage with and assess the complex needs of elderly and frail clients in community settings.
Gather information, develop care plans, and connect clients to other resources and supports.
Conduct assessments for new and existing program participants within established timelines.
Provide case management services.
Develop effective, well-written care plans that appropriately match client needs.
Maintain care plans and protect client confidentiality.
Make appropriate referrals, monitor client services, and document services within established timelines.
Maintain up-to-date client files and databases.
Attend required meetings and trainings.
Maintain mandatory certification.
Collaborate with internal stakeholders and team members as needed.
Travel independently throughout assigned communities to complete job duties.
Engage in ongoing learning, training, and skill development; seek and apply feedback to improve performance and contribute to team and organizational success.
Perform other duties and responsibilities as assigned.