Care Coordinator

FCC Behavioral Health • West Plains, MO

6d

About The Position

The Care Coordinator (CC) helps individuals and families develop skills, access resources, and manage illness so they can succeed in the living, working, learning, and social environments of their choice. The CC teaches, models, and practices skills with people served to promote recovery and wellness.

The role provides education and support related to mental illness and/or substance use disorders, connects people with community resources and natural supports, and helps them develop interpersonal, social, family, community, and independent-living skills. The position also includes transportation when medically necessary and appropriate, timely documentation, and adherence to evidence-based practices, agency policies, and applicable certification standards.

Requirements

• Meet one of the following education or experience pathways: a master’s or bachelor’s degree in a human services field from a college or university listed in the U.S. Department of Education’s database of accredited schools; Qualified Addiction Professional (QAP) status; an Associate of Applied Science degree in Behavioral Health Support as designated by the Department of Mental Health; a bachelor’s degree in an unrelated field plus two years of qualifying experience; or four years of qualifying experience.
• Qualifying experience must involve delivering services to individuals with mental illness, substance use disorders, or developmental disabilities, and include at least one of the following: providing individual or group rehabilitation/habilitation and recovery/resiliency services; teaching and modeling coping and illness-management skills while encouraging natural resources and supports; helping individuals find and maintain housing or employment, or function appropriately in family, school, and community settings; or assisting individuals to achieve individualized treatment-plan goals and objectives.
• Demonstrate a working knowledge of diagnostic criteria for substance use and/or mental disorders.
• Communicate information orally, effectively, and accurately.

Responsibilities

• Educate people served to help them understand and manage mental illness and/or substance use disorders.
• Provide transportation in a staff member’s personal vehicle or an agency vehicle, if available, when medically necessary and appropriate.
• Connect people served with community resources and help them develop natural supports.
• Help people served develop or improve interpersonal, social, family, community, and independent-living skills.
• Complete required documentation in a timely manner.
• Adhere to applicable evidence-based practice models.
• Maintain a working knowledge of diagnostic criteria for substance use and/or mental disorders.
• Communicate information orally, effectively, and accurately.
• Ensure program operations comply with applicable agency certification standards (CARF, DMH) and the strategic plan related to clinical care.
• Follow program and agency policies and procedures.
• Perform other assigned duties and special projects.

What This Job Offers

• Job Type: Full-time