Care Coordinator

APALACHEE CENTER INC•Tallahassee, FL

62d•$23 - $0•Onsite

About The Position

Apalachee Center, Inc. provides behavioral health services across eight counties in North Florida. The Care Coordinator helps priority individuals who are not effectively connected with services obtain appropriate service linkages, treatment, and recovery supports. Priority populations include adults with serious mental illness (SMI), substance use disorder (SUD), or co-occurring disorders who have high use of acute care services—three or more admissions within 180 days—or acute care admissions lasting 16 days or longer. The role coordinates services and supports and collaborates across systems to meet each individual’s needs. The position is full-time, located at Building C in Tallahassee, Florida, and pays $23.00 per hour.

Requirements

Bachelor’s degree from an accredited university or college in counseling, social work, psychology, criminal justice, nursing, rehabilitation, special education, health education, health science, or a related human services field.
Current valid driver’s license.
Maintain Apalachee Designated Auto Driver status.

Nice To Haves

One year of full-time or equivalent experience working with adults experiencing serious mental illness, preferred.
For candidates with a different bachelor’s degree, three years of full-time or equivalent experience working with adults experiencing serious mental illness, preferred.

Responsibilities

Use the LOCUS level-of-care tool and assessments to identify the individual’s service needs and choices.
Act as the single point of accountability for coordinating an individual’s care with involved parties, including criminal justice, child welfare, primary care, and housing; coordinate across systems and follow the individual through a warm handoff.
Engage individuals in their current settings, such as a CSU, detox facility, homeless shelter, or the individual’s home.
Develop a client service plan with the individual through shared decision-making, emphasizing self-management, recovery, wellness, and transition to community-based services or supports.
Meet the service productivity standard of at least 75% (six of eight work hours) providing care coordination services, with appropriate clinical-record documentation and compliance with applicable quality criteria and agency standards.
Document all services in the client record in accordance with Client Record Handbook guidelines; finalize Avatar documentation within 48 hours of service delivery and maintain at least 85% compliance with progress-note requirements in clinical reviews.
Make frequent contact during the first 30 days of services, ranging from daily contact to at least three times per week, and document all attempted contact in the client record.