Care Coordinator – Onsite

IMPOWER • Orlando, FL

6d • Onsite

About The Position

As a Care Coordinator, you’ll play a key role in helping individuals get started with services, stay on track with their care, and connect to essential resources. You’ll also coordinate intakes, schedule appointments, verify insurance, assist with telehealth access, and ensure accurate documentation in the electronic health record (EHR). You’ll also collaborate with case managers and clinic assistances to link clients to community resources, track prescriptions, and promote a smooth, trauma-informed care experience. Provide Psychosocial rehab groups under Medicaid requirements.

Requirements

• Bachelor’s degree required
• 1+ year of experience in a medical, behavioral health, or psychiatric setting
• Strong communication, organization, and customer service skills
• Valid driver’s license
• Negative drug screen
• Level II background screening required

Nice To Haves

• Bilingual (English/Spanish) preferred

Responsibilities

• Coordinate intakes
• Schedule appointments
• Verify insurance
• Assist with telehealth access
• Ensure accurate documentation in the electronic health record (EHR)
• Collaborate with case managers and clinic assistances to link clients to community resources
• Track prescriptions
• Promote a smooth, trauma-informed care experience
• Provide Psychosocial rehab groups under Medicaid requirements

Benefits

• Health Insurance Options – includes a preloaded benefit card to help cover out-of-pocket expenses
• Dental & Vision Insurance
• 401(k) Retirement Plan
• Generous PTO & Sick Time
• Robust Employee Assistance Program (EAP) – mental health, legal, financial & more all digital or in person
• Employer-Paid Life & AD&D Insurance
• Supplemental Coverage including: Life Insurance, Short-Term & Long-Term Disability, Critical Illness (with cancer protection), Accident Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level