Care Coordinator - Ottawa/Sandusky

Harbor•Toledo, OH

7d•Remote

About The Position

Harbor is seeking a Care Coordinator to provide comprehensive, multi-system care coordination for youth with complex needs and their families. This is a full-time, 40-hour-per-week position that is remote and community-based. Candidates are preferably located in Ottawa or Sandusky, and staff are preferred to reside in the community they serve. Services are provided in clients’ homes and other community settings. The role requires flexible hours, which may include evenings and weekends. The Care Coordinator engages youth and families, connects them with community resources, conducts CANS assessments, and facilitates individualized, strength-based Child and Family-Centered Care Plans and Child and Family Team meetings. The coordinator monitors services and plans, addresses barriers, supports access to clinical and psychiatric consultation, develops safety-crisis plans, and completes required engagement, contact, and documentation activities. Caseload ratios are 1:10 for ICC and 1:25 for MCC.

Requirements

At least 3 years of experience providing community-based services and supports to children, youth, and their families or caregivers in children’s behavioral health, child welfare, intellectual and developmental disabilities, juvenile justice, or a related public-sector human services or behavioral health care field; alternatively, 2 years with an Associate or Bachelor degree, or 1 year with a Master degree.
Background and experience in at least one of the following: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development.
Cultural competence or responsiveness, with training and experience necessary to manage complex cases.
Qualifications and experience to work with children and families experiencing SED, trauma, or co-occurring behavioral health disorders and engaged with one or more child-service systems.
Complete the high-fidelity wraparound training program provided by an independent validation entity recognized by the ODM (the COE).
Clear verbal and written communication skills for a variety of audiences.
Proficient and accurate computer use.
Valid driver’s license, acceptable driving record, and eligibility for coverage through Harbor’s vehicle insurance carrier.
CPR/First Aid and NCI/CPI certifications required within 90 days of employment.
Meet minimum dedicated Internet requirements: 5 Mbps upload and 10 Mbps download per user; service must be cable or fiber, not DSL, satellite, or cellular. Must be able to connect Harbor-provided equipment directly to a modem or router using an Ethernet cable rather than wireless.

Nice To Haves

Preferably reside in Ottawa or Sandusky; staff are preferred to live in the community they serve.
Business-class Internet service is preferred.

Responsibilities

Engage children and youth with significant behavioral health needs and their families or caregivers for an assigned caseload (1:10 for ICC and 1:25 for MCC).
Build and maintain knowledge of community resources and help connect youth and families to needed supports.
Conduct comprehensive CANS assessments and facilitate development of individualized, strength-based Child and Family-Centered Care Plans.
Monitor care plans to ensure services are delivered as planned, address challenges and barriers, and update or modify plans as needed.
Facilitate Child and Family Team meetings, ensure youth and families have a voice and choice in plans and providers, encourage creative solutions and natural supports, and support maintaining youth in the community in the least restrictive environment.
Facilitate access to clinical and psychiatric consultation for assigned ICC and/or MCC youth.
Develop and review safety-crisis plans with youth and families.
Complete initial and ongoing engagement, contacts, and documentation as required by CME rules.
Provide services in clients’ homes and other community settings.
Represent the organization within the medical and health-care community as needed.