Care Coordinator

Catholic Charities of the Archdiocese of Chicago•Chicago, IL

12d

About The Position

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to improve lives, nourish spirits, strengthen and empower people, families, and communities, and serve through the eyes of faith. The Care Coordinator supports elderly and frail clients in community settings by assessing their needs, developing and maintaining care plans, providing case management and referrals, maintaining accurate records and certifications, and collaborating with internal teams. The role requires independent travel throughout assigned communities and ongoing learning and skill development.

Requirements

Minimum bachelor's degree (BA/BS) in a related field of study.
Strong organization, time-management, and client/caseload-management skills.
Ability to maintain confidential client material.
Strong communication, problem-solving, and critical-thinking skills.
Data-entry skills.
CP software knowledge.
IDOA certification upon hire.
Comply with applicable program requirements, including background and DMV checks.
Driver's license and automobile insurance.
Ability to kneel and move between sitting, bending, kneeling, or standing multiple times a day; climb up and down up to three flights of stairs at a time; and lift, push, and pull up to 25 pounds.

Nice To Haves

One to three years of relevant experience.
Care coordination or case management experience.
Experience working in an aging network, federal waiver program, or managed care.
Ability to build relationships with diverse populations.
Bachelor's degree (BA/BS) in a related field of study.

Responsibilities

Engage with and assess the complex needs of elderly and frail clients in community settings.
Gather information, develop care plans, and connect clients to resources and supports.
Conduct assessments for new and existing program participants within established timelines.
Provide case management services.
Develop well-written, effective care plans that appropriately match client needs.
Maintain care plans and protect client confidentiality.
Make appropriate referrals, monitor client services, and document services provided within established timelines.
Maintain up-to-date client files and databases.
Attend required meetings and trainings.
Maintain mandatory certification.
Collaborate with internal stakeholders and team members as needed.
Travel independently throughout assigned communities to complete position duties.
Engage in ongoing learning, training, and skill development; seek and apply feedback to improve performance and contribute to team and organizational success.
Perform other duties and responsibilities as assigned.