Care Coordinator
About The Position
The Care Coordinator will join River Oak’s Full-Service Partnership Wraparound (FSPW) team in Elk Grove, California, providing flexible, family-centered mental health services and support to infants, children, and youth ages 0–21 and their families. The certified High Fidelity Wraparound program serves children and youth with complex behavioral and emotional needs who are involved in or at risk of entering the juvenile justice system, experiencing placement instability, or transitioning from residential care to a family setting. The role uses a collaborative, non-traditional team approach to build on the strengths of youth and families and develop comprehensive service plans, which may include evidence-based interventions, care coordination, and natural community supports. Services are delivered in homes, schools, clinical sites, offices, and community settings to meet each family’s needs. The program aims to promote stability, strengthen family relationships, support academic and vocational success, reduce homelessness, psychiatric hospitalizations, and detention or incarceration involvement, and help youth remain safely in their homes, schools, and communities. This position requires flexible services based on family needs, including varied locations and schedules, and participation in on-call duties as required. It does not provide supervision for candidates seeking BBS registration or licensure. River Oak states that equity, diversity, and inclusion are part of its people strategy and encourages culturally diverse and/or bilingual candidates to apply.
Requirements
- Master’s degree from an accredited university or college, with coursework in social work, psychology, counseling, or a closely related field, and two years of full-time experience providing mental health services, social services case management, or mental health counseling in a mental health, community-based, or probation setting; OR
- Bachelor’s degree from an accredited university or college, with coursework in social work, psychology, counseling, or a closely related field, and four years of full-time experience providing mental health services, social services case management, or mental health counseling in a mental health, community-based, or probation setting; OR
- Associate’s degree from an accredited university or college, with major coursework in social work, psychology, counseling, or a closely related field, and at least six years of full-time experience providing mental health services, social services, case management, or mental health counseling in a mental health, community-based, or probation setting.
- Proficiency in Microsoft Office and electronic documentation systems.
- Strong organizational, time management, and problem-solving skills.
- Ability to maintain confidentiality and comply with HIPAA requirements.
Nice To Haves
- Culturally diverse and/or bilingual candidates are encouraged to apply.
Responsibilities
- Coordinate individualized care with youth, families, treatment teams, and community partners.
- Develop, review, and coordinate care plans and client goals.
- Lead Child and Family Team (CFT) meetings and coordinate services.
- Conduct home, school, office, and community visits for assessment and support.
- Provide individual and family support to build strengths and achieve goals.
- Provide crisis support and participate in on-call duties as required.
- Coordinate resources, advocacy, referrals, and community services.
- Meet billing goals and track productivity.
- Maintain accurate online records while ensuring confidentiality and HIPAA compliance.
- Demonstrate effective communication, empathy, and professionalism in client interactions.
- Collaborate with multidisciplinary teams and community partners.
- Stay updated on professional standards, cultural awareness, and available resources.
Benefits
- Medical, dental, and vision plans
- Employee Assistance Program (EAP)
- Life insurance
- Tuition assistance
- Paid vacation and sick leave
- 12 paid holidays
- Flexible Spending Accounts (FSA)
- Retirement Savings Plan
- 403(b) retirement plan
- Short- and long-term disability insurance
- Individual and group supervision in accordance with the rules and regulations of the Board of Behavioral Science (BBS) and Board of Psychology (BOP)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
