Care Coordinator

Eastern Nephrology Associates•Greenville, NC
•Onsite

About The Position

This position performs duties related to patient care coordination. Essential functions are expected to be performed on-site because the organization has determined they cannot be effectively or securely performed remotely without compromising patient care, data privacy, or operational standards. The work is normally performed in a typical interior office environment with a usually moderate noise level; some office environments have stairs. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with a one-hour lunch. Some after-hours work may be necessary to achieve organizational goals. Travel to other Eastern Nephrology Associates sites is required. Slight schedule modifications may be made with approval from the Value Based Care Manager; schedule changes must be requested in writing 30 days in advance to the Value Based Care Manager and Human Resources. The position has no supervisory responsibilities. Duties may include other assignments at any time.

Requirements

  • Associate degree in Nursing (ADN), Health Sciences, or a related clinical field and two years of experience, or an equivalent combination of education and direct patient care experience in nephrology or chronic disease management.
  • Understand and practice confidentiality ethics and Health Insurance Portability and Accountability Act (HIPAA) requirements.
  • Valid driver’s license and reliable transportation.
  • Computer skills using Microsoft Excel, SharePoint, Word, Outlook, and Teams; Acumen; and partner data-management platforms such as Flourish and Insignia Health.
  • Ability to function well while handling multiple task assignments.
  • Ability to understand and follow oral and written instructions.
  • Ability to meet set deadlines.
  • Ability to follow supervisor direction and perform routine tasks with attention to detail.
  • Skill in organizing resources and establishing priorities.
  • Excellent verbal and written communication skills.

Responsibilities

  • Administer, record, and track the Patient Activation Measures (PAM) tool for patients or their caregivers (25%).
  • Collect, track, and record patient information relating to dialysis starts (20%).
  • Track, collect, and communicate data for patients at risk for end-stage renal disease (25%).
  • Collect, track, and communicate information relating to kidney disease education (20%).
  • Perform other duties as assigned (10%).
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