Care Coordinator

ST VINCENT FAMILY SERVICES•Columbus, OH

70d•$18 - $22

About The Position

St. Vincent Family Services is seeking a Care Coordinator skilled in engaging and working with children, youth, and families with significant behavioral health needs. The Care Coordinator serves as the lead member of the care team, coordinating services and using the High-Fidelity Wraparound model to match service intensity to family needs. The role coordinates family-based services in the home, school, and community, and works with culturally diverse families, community partners, and local resources. The position includes after-hours crisis response through an on-call rotation and occasional evening or weekend work. The Care Coordinator completes required assessments, care plans, documentation, training, and fidelity monitoring activities, and participates in agency and school meetings, staff development, and supervision.

Requirements

Background in children’s behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public-sector human services or behavioral healthcare field.
Experience providing community-based services to children, youth, and their families or caregivers; experience with family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development.
Three years of relevant experience with a high school diploma or equivalent; or two years with an associate’s or bachelor’s degree; or one year with a master’s degree or higher.
Ability to demonstrate empathy and compassion in meeting the needs of clients and their families.
Ability to build strong bonds with employees and foster open, honest, and candid communication.
Ability to multitask and stay organized in a fast-paced, changing environment.
Ability to manage change in an organization adapting its culture and approach to workload management.
Ability to work with ambiguous guidelines and make ethical decisions.
Ability to maintain strict confidentiality when handling client information, proprietary information, and sensitive situations.
Ability to communicate plans, goals, directives, and diagnosis information effectively between clinicians and clients.
Computer skills, including Word, Outlook, GPS systems, and phone skills.
Valid driver’s license and proof of auto liability insurance meeting required limits.
Must have received or be willing to receive the COVID-19 vaccine by the date of hire.

Responsibilities

Lead care-team coordination, including coordinating, attending, and facilitating meetings to monitor case progress, assess service appropriateness, and address child and family safety and treatment needs.
Identify cultural factors that influence strengths, functioning, and family interaction styles to support engagement and successful care planning.
Coordinate family-based services for children, youth, and families in their homes, schools, and communities.
Link families to services and support referrals to appropriate local community resources.
Provide phone-based crisis response and linkage to appropriate resources as part of an after-hours on-call rotation.
Complete High Fidelity Wraparound and skills-based training to provide ICC and/or MCC, and maintain required training and certifications.
Use assessment, care planning, and coordination through the High-Fidelity Wraparound model to match service intensity to the needs of children, youth, and families.
Use the CANS for ongoing assessment, inform care planning and coordination, review care plans in accordance with coordination activities, and update services as needs change.
Plan visits and attend scheduled meetings around family needs, including work schedules and school activities.
Develop collaborative relationships with partners and community resources tailored to culturally diverse healthcare consumers and families.
Maintain fluency in relevant systems and software to complete and submit required documentation.
Participate in ongoing fidelity review and monitoring focused on consistent application of system-of-care principles and adherence to ICC/MCC planning processes and service components.
Participate in school and agency staff and team meetings, staff development, in-service training, intervention planning, and regular supervisory conferences.