NW Care Coordinator - Skagit WISe (F/T - 37.5 hrs. wk.)

CCSWW•Burlington, WA

1d•$31 - $32

About The Position

The Care Coordinator is a professional position providing intensive, community-based therapeutic services to children, youth, and families with serious mental health needs. Using the Wraparound process, the coordinator works to increase safety, stabilize placement, and support individuals and families in meeting identified needs by building a team of natural and formal supports. The coordinator participates as a clinical team member, learning and practicing Wraparound principles and processes, and participates in crisis management and an on-call rotation. This role involves engagement and assessment, individualized service planning, direct and coordinated service implementation, and transitions to natural and other community supports. The Care Coordinator works in home and community settings and is responsible for protecting client Protected Health Information in a highly confidential, HIPAA-covered environment. This is a full-time position scheduled for 37.5 hours per week. Starting pay is $30.83–$32.37 per hour, depending on experience, with compensation determined by the applicable collective bargaining agreement.

Requirements

Bachelor’s degree.
At least one year of direct experience with youth and/or families in a structured professional setting.
Ability to work in home and community settings.
Reliable transportation, a valid driver’s license, and automobile insurance.
Proof of an acceptable driving record (Driver’s Abstract—Full Record).
Ability and willingness to obtain Washington State Agency Affiliate Counselor Certification.
Ability to work independently and as a member of a team.
Ability to support and uphold the mission, beliefs, and values of Catholic Community Services and Catholic Housing Services.
Ability to support and contribute to a creative, collaborative, and respectful environment that promotes teamwork.
Attitudes, knowledge, and skills necessary to provide culturally competent services and work effectively in multicultural situations.
Successful completion of required background clearances before an offer of employment.

Nice To Haves

Bachelor’s degree in social services or a related field.
Two or more years of experience in children’s mental health.
Basic knowledge of Wraparound principles and practice.
CPR/First Aid certification for infant, child, and adult.
Bilingual Spanish-speaking ability.

Responsibilities

Communicate the role, responsibilities, and agency philosophy to build mutual respect, confidence, and trust with the child, family, and other stakeholders.
Provide nonjudgmental, unconditional support and assess immediate safety and stabilization needs.
Tailor helping approaches to the family’s individuality, personality, culture, and interests.
Share relevant information with the appropriate people at the appropriate time, maintain a strengths-based focus, and use family expertise in problem solving.
Work collaboratively toward shared goals, respond to family and children’s needs in a timely manner, and provide or coordinate client transportation as needed.
Complete required documentation within established time frames and communicate hope and confidence to families.
Engage families with compassion, support, respect, and enthusiasm; listen actively and identify strengths, needs, preferences, and goals with them.
Provide or arrange crisis response and stabilization services, and complete and communicate safety and crisis plans.
Contact potential team members and system partners to gather perspectives on family strengths and needs and seek their participation in the team process.
Prepare families for subsequent intervention steps, introduce and complete appropriate paperwork and assessment instruments, and align the family’s position with the agency mission through respectful communication and conflict resolution.
Facilitate child and family teams in identifying and prioritizing goals and needs, communicating information accessibly, developing strength-based strategies, and documenting care plans.
Consult with clinical supervisors, mental health specialists, and others as needed, and incorporate their recommendations.
Provide direct helping interventions, respond to crises collaboratively, and provide or facilitate therapeutic responses that support the care plan.
Use parent and family expertise to solve problems, adjust intervention techniques to fit situations while maintaining the plan’s direction, and help families use community resources.
Seek assistance and report incidents to the appropriate people at the appropriate time.
Facilitate team implementation of the care plan, communicate plans and roles, consult with and recommend or provide training to team members, and encourage strengths-based problem solving.
Reevaluate, modify, and redesign care plans based on new information.
Support successful transitions by building confidence in the child, family, and team; arrange ongoing formal and informal supports; and create and practice transition, aftercare, and post-Wraparound plans.
Uphold privacy and security practices and comply with agency policies for access to and safeguarding of client Protected Health Information.
Share in the on-call rotation for 24-hour response to WISe families.
Perform other work-related duties as assigned.