WISe Care Coordinator in Burien

Akin (formerly Childhaven)•Burien, WA

4d•$25 - $29•Hybrid

About The Position

The WISe Care Coordinator coordinates and facilitates the strengths-based, family-driven Wraparound with Intensive Services (WISe) process for trauma-impacted children and families. Serving as the facilitator of the multidisciplinary Child and Family Team, the coordinator leads the team through WISe phases and activities while ensuring each member’s role, responsibility, and perspective are honored. The work follows high-fidelity wraparound principles and is carried out in close collaboration with Akin peer partners, therapists, natural supports, and community providers. The role emphasizes active partnership with families and community supports to promote safe, stable, and healthy families. The position has access to protected health information and confidential identifiable information as needed to perform its duties. The coordinator organizes Child and Family Team meetings, keeps the team focused on goals and transition out of WISe, supports families in identifying strengths and needs, and coordinates access to community and public-system resources. Responsibilities also include weekly family check-ins, crisis planning and rotating after-hours on-call coverage, coordination with Managed Care Organizations, and timely, compliant case documentation. The position includes ongoing supervision, team and administrative meetings, reflective supervision, and professional development. This is a hybrid, community-based position serving families in settings such as family homes, schools, Akin offices, and public libraries. Flexible scheduling, including some evening hours, is required to accommodate family needs. The target starting pay is $24.88–$29.23 per hour. Akin offers competitive pay, medical, dental and retirement benefits, and paid time off.

Requirements

At least two years of related work or volunteer experience with children and families in social services or early intervention; community-based experience is preferred.
Knowledge of early childhood development and demonstrated ability to foster relationships with parents, infants, toddlers, and youth.
Knowledge of local and statewide family resources.
Awareness of social justice and racial equity concerns affecting families, and experience engaging with diverse populations.
Excellent verbal and written communication skills and the ability to build strong relationships with clients, volunteers, colleagues, and the public.
Warm, compassionate approach and ability to establish rapport and provide emotional support to families.
Strong facilitation, mediation, team-building, and problem-solving skills.
Flexibility and responsiveness in a dynamic, community-based environment.
Proficiency in Microsoft Word and Outlook, and strong typing skills.
CPR and First Aid certifications within the first 30 days of employment.
One-step Mantoux TB skin test before starting employment; applicants with a prior positive test must provide documented proof of treatment from a doctor or a negative chest X-ray.
Valid driver’s license and favorable driving record, with no more than three violations in the past three years.
Commitment to accessibility, inclusion, and belonging, and openness to learning and contributing to an equitable workplace.

Nice To Haves

Prior experience in one or more of mental health, early childhood education, foster care, child welfare, juvenile justice, substance abuse treatment, domestic violence intervention, homelessness, poverty alleviation, or early intervention; community-based experience is preferred.
Experience in WISe or other Wraparound models.
Multilingual.

Responsibilities

Prepare for and facilitate Child and Family Team meetings, including agendas, visual aids, tools, and resources.
Schedule meetings at times and locations convenient for families and team members.
Serve as the central communication point for the Child and Family Team process.
Distribute updated Cross-System Care Plans, progress documentation, and meeting notes within seven days after each meeting.
Keep the team focused on progress toward established goals and transition out of WISe.
Help families identify children’s strengths and needs and develop an individualized family vision.
Complete weekly family check-in calls and document case records within the required 48-hour window.
Respect and support the input, needs, and feelings of children and families; explain family rights and obtain necessary consents and releases of information.
Acknowledge and celebrate milestones, successes, and transitions.
Work with the Family Partner to identify formal and informal resources that support family integration.
Guide team members in identifying priority concerns, minimizing conflict, and building consensus.
Participate in rotating after-hours crisis on-call coverage and provide timely support to youth and families outside regular business hours.
Complete, update, and communicate the Family Safety and Crisis Plan with families and team members.
Maintain familiarity with local and statewide resources across child welfare, developmental disabilities, education, and juvenile justice, and help families understand and access services.
Identify which systems and resources best match each youth and family’s strengths and needs.
Build ongoing relationships with system partners and include them in the WISe team in accordance with youth and family voice.
Maintain a strong connection with each youth’s Managed Care Organization to support access to appropriate Medicaid state plan services.
Collaborate with WISe team members to integrate their expertise into planning.
Maintain case records and electronic health records in accordance with Akin policy, County and State requirements, and Wraparound fidelity guidelines; conduct documentation reviews and self-audits as required.
Comply with Akin policies and procedures, contracts, and applicable Federal, State, and local requirements and guidelines.
Meet productivity standards and collect statistical information in a timely manner for funding and program evaluation.
Participate in scheduled supervision, team meetings, and administrative meetings; use reflective supervision to support professional growth and quality client care.
Engage in ongoing professional development, in-service training, and continuing education, and remain current with professional development requirements.