WISe Care Coordinator in Auburn

Akin (formerly Childhaven)•Auburn, WA

4d•$25 - $29•Hybrid

About The Position

The WISe Care Coordinator coordinates and facilitates the strengths-based, family-driven Wraparound with Intensive Services (WISe) process for trauma-impacted children and families. Serving as the care coordinator and facilitator of the multidisciplinary Child and Family Team (CFT), the position leads the team through WISe phases and activities in accordance with high-fidelity wraparound principles. The coordinator works closely with Akin peer partners, therapists, natural supports, and community providers to support safe, stable, and healthy families. The role has access to protected health information (PHI) and confidential identifiable information (CII) as needed to perform job duties. This hybrid, community-based position provides services in settings such as family homes, schools, Akin offices, and public libraries. Work schedules are flexible and include some evening hours to accommodate family needs. Hybrid arrangements may be adjusted or rescinded based on business needs.

Requirements

At least two years of related work or volunteer experience with children and families in social services or early intervention; community-based experience is preferred.
Knowledge of early childhood development and demonstrated ability to foster relationships with parents, infants, toddlers, and youth.
Knowledge of local and statewide family resources.
Awareness of social justice and racial equity issues affecting families, and experience engaging with diverse populations.
Excellent verbal and written communication skills and ability to build strong relationships with clients, volunteers, colleagues, and the public.
Warm, compassionate approach and ability to establish rapport and provide emotional support to families.
Strong facilitation, mediation, team-building, and problem-solving skills.
Flexibility and responsiveness in a dynamic, community-based environment.
Proficiency in Microsoft Word and Outlook, along with strong typing skills.
Commitment to accessibility, inclusion, and belonging, with openness to learning and contributing to an equitable workplace.
Obtain CPR and First Aid certifications within the first 30 days of employment.
Complete a one-step Mantoux TB skin test before starting employment; applicants with a previous positive test must provide documented treatment from a doctor or a negative chest x-ray.
Valid driver’s license and favorable driving record, with no more than three violations in the past three years.

Nice To Haves

Prior experience in one or more of mental health, early childhood education, foster care, child welfare, juvenile justice, substance abuse treatment, domestic violence intervention, homelessness, poverty alleviation, or early intervention; community-based experience is preferred.
Experience with WISe or other Wraparound models.
Multilingual ability.

Responsibilities

Prepare for and facilitate Child and Family Team meetings, including agendas, visual aids, tools, and resources.
Schedule meetings at times and locations convenient for families and team members.
Serve as the central point of communication for the Child and Family Team process.
Ensure team members receive updated Cross-System Care Plans, progress documentation, and meeting notes within seven days of each meeting.
Keep the team focused on progress toward established goals and transition out of WISe.
Help families identify children’s strengths and needs to shape an individualized family vision.
Conduct weekly check-in calls with families and maintain complete case-record documentation within the required 48-hour window.
Ensure respect for the input, needs, and feelings of children and families; explain family rights and obtain necessary consents and releases of information.
Acknowledge and celebrate family milestones, successes, and transitions.
Work with the Family Partner to identify formal and informal resources that support family and child integration.
Guide team members in identifying priority concerns, minimizing conflict, and building consensus.
Participate in rotating after-hours crisis on-call coverage and provide timely support to youth and families outside regular business hours.
Complete, update, and communicate the Family Safety and Crisis Plan with families and team members.
Maintain familiarity with local and statewide resources across child welfare, developmental disabilities, education, and juvenile justice, and help families understand and access services.
Determine which systems and resources are most relevant to each youth and family’s strengths and needs.
Build and maintain relationships with system partners and integrate them into WISe teams based on youth and family input.
Maintain a strong connection with each youth’s Managed Care Organization to support access to appropriate Medicaid state plan services.
Collaborate with WISe team members to incorporate their expertise into integrated planning.
Maintain case records and EHR documentation according to Akin policy, county and state requirements, and wraparound fidelity guidelines; conduct self-audits or other reviews as required.
Ensure compliance with Akin policies and procedures, contracts, and federal, state, and local requirements and guidelines.
Meet productivity standards and ensure timely collection of statistical information for funding and program evaluation.
Participate in scheduled supervision, team meetings, and administrative meetings; use reflective supervision to support professional growth and quality care.
Engage in professional development, in-service training, and continuing education, and remain current with professional development requirements.