Care Coordinator Associate

MultiCare Health System • Spokane Valley, WA

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About The Position

The Care Coordinator Associate is part of an interdisciplinary care team of physicians and clinical professionals, supporting a cross-continuum approach to hospital transitions. The role contributes to collaborative practices focused on patient-centered care, community engagement, and transitions of care for patients with physical and behavioral healthcare needs. The ideal candidate brings excellent customer service and a collaborative approach to support smooth patient throughput and care transitions. The role also requires technology skills to use multiple data platforms and troubleshoot as needed, along with organizational skills and familiarity with scheduling, insurance, and authorizations.

MultiCare Valley Hospital is a 123-bed, fully accredited acute-care hospital in Spokane Valley, offering a Level III Trauma Center, comprehensive surgical, inpatient, outpatient, and diagnostic services, and advanced cardiac care. The position is full-time, with a day shift schedule Monday through Friday.

Requirements

• Post-secondary coursework, preferably in a health-related field.
• At least 2 years of experience in a healthcare setting, preferably as a Health Unit Coordinator (HUC) or in a clinical role such as medical assistant, certified nursing assistant, or EMT.
• Excellent customer service skills and a collaborative approach.
• Technology skills to use multiple data platforms and troubleshoot as needed.
• Organizational skills and familiarity with scheduling, insurance, and authorizations.

Nice To Haves

• A bachelor’s degree is highly desirable.
• Experience in utilization management, community resources, and/or financial and quality issues affecting patient care.

Responsibilities

• Assist the interdisciplinary care team with hospital transitions across the continuum of care.
• Support collaborative, patient-centered care and transitions for patients with physical and behavioral healthcare needs.
• Help ensure smooth patient throughput and care transitions.
• Use multiple data platforms and troubleshoot as needed.
• Support scheduling, insurance, and authorization processes.

Benefits

• Competitive salary
• Medical benefits
• Dental benefits
• Retirement benefits
• Paid time off
• Competitive tuition assistance
• Career development
• Employee Assistance Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed