Care Coordinator Associate

MultiCare Health System•Spokane Valley, WA

3d•$21 - $30

About The Position

The Care Coordinator Associate is part of an interdisciplinary care team of physicians and clinical professionals, assisting with cross-continuum hospital transitions. The position supports collaborative practices that reflect MultiCare Health System’s commitment to patient-centered care, community engagement, and transitions of care for patients with physical and behavioral healthcare needs. The ideal candidate brings excellent customer service skills and a collaborative approach to support smooth patient throughput and care transitions. The role requires comfort using multiple technology platforms and troubleshooting as needed, as well as organizational skills and familiarity with scheduling, insurance, and authorizations.

Requirements

Post-secondary coursework, preferably in a health-related field.
At least 2 years of experience in a healthcare setting, preferably as a Health Unit Coordinator (HUC) or in a clinical role such as medical assistant, certified nursing assistant, or EMT.
Excellent customer service skills and a collaborative approach.
Technology skills to use multiple data platforms and troubleshoot as needed.
Organizational skills and familiarity with scheduling, insurance, and authorizations.

Nice To Haves

A bachelor’s degree is highly desirable.
Experience in utilization management, community resources, and/or financial and quality issues affecting patient care is desirable.

Responsibilities

Assist the interdisciplinary care team with cross-continuum hospital transitions.
Support collaborative practices focused on patient-centered care, community engagement, and transitions of care.
Help ensure smooth patient throughput and care transitions.
Use multiple data platforms and troubleshoot as needed.
Support scheduling, insurance, and authorizations.