Associate Care Coordinator
About The Position
The Associate Care Coordinator supports assigned Territory Patient Care Coordinators and sales teams in executing territory growth strategies. The role works with office staff to process referrals, documentation, and service-related activities promptly and accurately, while coordinating communication between clinical and sales teams. It builds and maintains relationships with physicians, hospitals, pulmonary practices, case managers, and other referral sources through routine visits, educational materials, company updates, and service information. The position also obtains re-authorization documentation for continued durable medical equipment coverage and supports business development, territory coverage, account management, and sales pipeline activities. Work is expected during normal business hours, Monday through Friday, 8:00 a.m. to 5:00 p.m., with travel throughout the assigned territory.
Requirements
- 1–3 years of healthcare sales, clinical, customer service, or relationship-management experience.
- Strong written and verbal communication skills.
- Strong presentation skills.
- Valid driver's license and ability to travel throughout the assigned territory.
- Ability to work Monday through Friday, 8:00 a.m. to 5:00 p.m.
Nice To Haves
- Bachelor's degree preferred.
- Experience working with physicians, hospitals, case management, pulmonary practices, or post-acute care settings preferred.
Responsibilities
- Work with office staff to ensure prompt and accurate processing of referrals, documentation, and service-related activities.
- Support assigned Territory Patient Care Coordinators and sales teams in executing territory growth strategies.
- Build and maintain relationships with physicians, hospitals, pulmonary practices, case managers, and referral sources.
- Conduct routine visits to referral sources to strengthen partnerships and identify growth opportunities.
- Obtain re-authorization documentation for ongoing coverage of durable medical equipment.
- Deliver educational materials, company updates, and service information to referral partners.
- Coordinate communication and collaboration between clinical and sales teams.
- Assist with relationship development involving physicians, hospitals, case management, and referral sources.
- Support territory growth and business development initiatives.
- Maintain CRM records, referral activity tracking, and territory documentation.
- Assist with lead generation, sales pipeline support, and account management activities.
- Support territory coverage during PTO, training, travel, and other business needs.
- Participate in territory business planning and growth initiatives.
- Perform other duties and projects as assigned.
- Adhere to company policies and procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
