Care Coordination Team Member, Access and Referral/PASRR Evaluator

NorthKey Community Care•Covington, KY

10d•Onsite

About The Position

NorthKey Community Care is seeking a Care Coordination Team Member, Access and Referral/PASRR Evaluator to provide care coordination and support Access and Referral and PASRR evaluation activities. The role engages clients in a structured, collaborative relationship to build skills related to recovery and self-management of mental health, substance use, or developmental disabilities. It promotes environmental and psychosocial health, independence, and lifelong well-being, and provides evidence-based care to vulnerable individuals with developmental and/or intellectual disabilities. The role identifies functional challenges, risks, and gaps in care; contributes to individualized interdisciplinary care plans; collaborates with care-team members; and educates clients and their families or significant others about resources. Access and Referral duties include assisting individuals and families with waiver applications and gathering required documentation. PASRR duties include coordinating and completing Level II evaluations in the KLOC system, supporting compliance with NorthKey procedures and IDD regulations, and submitting timely, high-quality reports and information requests. The position also requires maintaining HIPAA compliance and client confidentiality, following organizational policies and documentation and training requirements, attending relevant internal meetings, keeping accurate and punctual time records, and representing NorthKey professionally. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., at 502 Farrell Drive, Covington, Kentucky 41011.

Requirements

Bachelor’s degree in Social Work, Human Services, or a related field; alternatively, a bachelor’s degree in an unrelated field plus one year of human-services-related experience.
Relevant knowledge, training, and experience in the behavioral health field.
Good written and verbal communication skills.
Valid driver’s license and ability to operate a motor vehicle.
Meet PASRR Evaluator requirements outlined in the PASRR Manual.

Responsibilities

Engage clients in a structured, collaborative relationship that empowers them to develop skills related to recovery and self-management of mental health, substance use, or developmental disabilities.
Promote environmental and psychosocial health, maximize independence, and support lifelong well-being and functional status.
Provide evidence-based care for complex cases involving vulnerable individuals with developmental and/or intellectual disabilities.
Address functional challenges and identify risks or gaps in care to help prevent deterioration, hospitalization, emergency room visits, or loss of independence.
Participate in developing individualized interdisciplinary plans of care for individuals requiring care coordination.
Complete initial, annual, and other mandatory training related to care coordination and case management.
Collaborate with other care-team members involved in each client’s case.
Assist individuals and families with the waiver application process and gather required documentation.
Coordinate and complete PASRR Level II evaluations in the KLOC system.
Work with the Team Leader of SGF/PASRR and Access and Referral to oversee staff compliance with NorthKey procedures and IDD regulations.
Prepare and submit high-quality reports and informational requests promptly as requested by the Team Leader of SGF/PASRR and Access and Referral.
Meet PASRR Evaluator requirements outlined in the PASRR Manual.
Maintain HIPAA compliance and client confidentiality.
Educate clients, families, and significant others about resources that address identified needs.
Follow organizational policies and procedures regarding documentation, training, and timely, appropriate client services.
Attend internal meetings related to responsibilities and duties.
Maintain accurate and punctual time reporting and use time efficiently.
Maintain a professional manner when working with internal staff, Board members, government staff, subcontractors, and vendors, and represent NorthKey professionally.
Perform other duties as assigned.