RN - Referral Coordination Team

Veterans Health Administration•Marion, IL
•Onsite

About The Position

The Marion VA Health Care System is hiring a full-time Registered Nurse for its Referral Coordination Team. The position is within the Group Practice Manager under the Chief of Staff services and is located in Marion, Illinois. The nurse coordinates outpatient specialty referrals and patient flow, communicates care options to Veterans, and works with referring providers, specialty services, primary care, and Community Care to support timely, clinically appropriate care. The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., excluding Federal holidays. Ad hoc telework may be permitted to meet departmental needs at the supervisor’s discretion; this is not a virtual position. A current Basic Life Support (BLS) certification that includes Automated External Defibrillator (AED) training from the American Heart Association or Military Treatment Training Network is required before employment. Applicants must meet VA nursing education and licensure requirements. Nursing education must be from an appropriately accredited school of professional nursing, and applicants generally need current, full, active, unrestricted RN registration in a U.S. state or territory, the Commonwealth of Puerto Rico, or the District of Columbia. The announcement provides grade determinations for Nurse I through Nurse III based on education, experience, and scope of practice. Preferred qualifications include three years of RN experience, one year of ambulatory care/outpatient experience, cardiology experience, and a BSN. The position involves physical activity typical of nursing work, including potentially extended periods of walking, standing, and sitting, moderate lifting, repeated bending or kneeling, and assisting patients using safe patient-handling and mobility protocols. VA lists paid leave, retirement, insurance, and other federal employee benefits. Relocation and recruitment incentives and permanent change of station are not authorized.

Requirements

  • Proficiency in basic written and spoken English.
  • Graduation from an appropriately accredited school of professional nursing, subject to the stated VA education and bridge-program provisions.
  • Current, full, active, unrestricted RN registration in a U.S. state, territory, or Commonwealth, or the District of Columbia; a temporary Graduate Nurse Technician appointment may be available under the stated conditions for otherwise qualified candidates pursuing licensure.
  • Current BLS certification including AED, obtained through the American Heart Association or Military Treatment Training Network, with proof required before employment.
  • Meet the education, experience, and dimension criteria for the assigned VA nurse grade and level.
  • U.S. citizenship, except that non-citizens may be appointed when qualified citizens cannot be recruited in accordance with VA policy.
  • Applicants tentatively selected for a testing-designated position must submit to urinalysis for illegal drug screening; refusal results in denial of employment.
  • Male applicants born after December 31, 1959, must meet Selective Service registration requirements.
  • Subject to background/security investigation and required online onboarding.
  • Provide acceptable identification for pre-employment requirements; effective May 7, 2025, non-REAL-ID-compliant driver's licenses or state-issued identification cards cannot be used as acceptable identification.
  • Pass a pre-employment physical evaluation.
  • Participation in the VA seasonal influenza vaccination program is required for Health Care Personnel.
  • May be required to serve a probationary period and complete application requirements in the Required Documents section.

Nice To Haves

  • Three years of RN experience.
  • One year of ambulatory care or outpatient experience.
  • Cardiology experience.
  • Bachelor of Science in Nursing (BSN).

Responsibilities

  • Communicate with Veterans about health care options, including eligibility for care at a local VA Medical Center and in the community, to support informed decisions about the right care, time, and location.
  • Serve as a liaison between referring providers and specialty care services.
  • Coordinate outpatient specialty clinic care and manage patient flow, including appointments.
  • Facilitate timely and clinically appropriate processing of referrals throughout the facility and region.
  • Clinically review internal consults and referrals for medical necessity using clinical judgment, triage tools, and care coordination agreements.
  • Collaborate with clinicians and leaders in medical and surgical specialties, primary care, and Community Care to facilitate timely and appropriate care.
  • Provide clinical knowledge and act as a resource to multidisciplinary staff.

Benefits

  • Competitive salary, regular salary increases, and potential performance awards.
  • 50 days of paid time off per year: 26 days of annual leave, 13 days of sick leave, and 11 paid Federal holidays.
  • Traditional federal pension, with five-year vesting.
  • Federal 401(k), with VA contributions up to 5%.
  • Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.
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