Hybrid Care/Compounding Pharmacist

Mixlab•Los Angeles, CA

1d•$63 - $68•Hybrid

About The Position

Mixlab is hiring a Care/Compounding Pharmacist to support veterinarians and pet parents remotely while also compounding, verifying, and supervising work at a compounding lab. This hybrid role divides time between the Care team and an assigned lab, serving as a link between customer clinical questions and the lab’s capabilities. The approximate allocation is 40% Care and 60% lab, adjusted to business needs. The pharmacist works onsite at their home lab an average of three days per week, with remaining days remote. In-person days are scheduled in advance and may vary week to week; additional onsite coverage may be requested during peak volume, staff absences, or inspections. Rotating night, weekend, and holiday work is required. The role involves responding to veterinarians, veterinary practice staff, and clients; entering prescriptions and order information into Mixlab’s workflow system; counseling clients; and coordinating payments and deliveries. In the lab, the pharmacist performs and verifies nonsterile compounding, supervises technicians, checks compounded medications and prescription orders, and maintains quality assurance and regulatory compliance. Across both areas, the pharmacist coordinates with Care, lab, supply chain, and logistics teams; provides workflow and pharmacy guidance; and contributes clinical and compounding expertise to internal teams. The successful candidate holds an active pharmacist license in good standing in the state of their home lab (NY, FL, CA, WI, or TX), lives within commuting distance of one of the five lab locations, and can work onsite an average of three days weekly. They must be willing to obtain additional state licenses within six months as needed for Care coverage. Mixlab seeks someone with exceptional attention to detail, strong communication skills, adaptability, and a collaborative, resourceful, ownership-oriented approach who is comfortable working in a fast-paced startup and enjoys serving pets and their people.

Requirements

Active pharmacist license in good standing with all State Boards of Pharmacy in the state of the home lab: NY, FL, CA, WI, or TX.
Willingness to obtain additional state licenses within six months of hire as needed for Care coverage.
Residence within commuting distance of one of the five lab locations and ability to work onsite an average of three days per week.
Impeccable attention to detail and very high standards for accuracy and quality.
Excellent written and verbal communication skills, including the ability to remain calm, empathetic, and supportive during difficult conversations.
Ability to learn and adapt quickly to changing software and platforms.
Flexibility to work evenings, weekends, and holidays.
Collaborative approach and eagerness to work in a team-oriented, fast-paced startup environment.
Resourcefulness, a strong sense of ownership, and an all-hands-on-deck attitude.
Ability to remain calm and perform well under pressure.
Comfort switching between phone, computer, and compounding bench.

Nice To Haves

Additional state pharmacist licenses, especially NY, FL, and CA.
Two or more years of veterinary compounding experience.
Sterile compounding training or experience.
Experience in a customer-facing pharmacy role, such as call center, telepharmacy, or retail.

Responsibilities

Handle phone calls, emails, and text messages from veterinarians and veterinary practice staff; answer questions, take new prescriptions, and provide order-status updates.
Receive prescriptions by phone or electronically and enter orders into Mixlab’s workflow system accurately.
Contact veterinary practices when additional information, clarification, or authorization is needed.
Counsel clients on medications, administration, and instructions.
Monitor the CRM and respond to prescriber and client requests within service-level targets.
Explain Mixlab’s policies, procedures, and values, and help prospective customers understand the company’s services.
Process payment information and schedule deliveries according to Mixlab’s delivery schedule and customer preferences.
Follow applicable Standard Operating Procedures and regulatory requirements when compounding medications.
Perform nonsterile compounding, potentially including capsules, oral liquids, topicals, otic preparations, and medicated treats.
Weigh and measure medications and meet standards for accuracy and potency.
Supervise pharmacy technicians assisting with compounding, packaging, and labeling.
Perform final checks on compounded medications and validate prescription orders, including shipping method and packing.
Enforce quality assurance processes among technician staff.
Serve as a liaison between Care and the lab by updating orders based on lab capabilities, resolving formulation questions, and following up with veterinarians.
Coordinate with lab, supply chain, logistics, and Care teams to ensure orders are accurately scheduled and delivered on time.
Answer workflow and pharmacy questions and guide technicians and pharmacy associates in daily tasks.
Provide internal teams with subject matter expertise on processing, compounding, clinical solutions, and workflows.
Ensure regulatory compliance and uphold Mixlab values.
Communicate effectively with the supervisor and take ownership of corrective actions arising from one-on-one feedback.
Work onsite at the home lab an average of three days per week and remotely on Care on remaining workdays, with flexibility for additional onsite coverage and rotating nights, weekends, and holidays.

Benefits

100% employer-paid health, dental, and vision insurance for employees, effective on the first of the month following the start date.
Paid time off for vacation, holidays, and sick time, with the ability to accrue more vacation time with increased tenure.
Competitive starting wages and opportunities for career growth, promotion, and wage increases.
Company stock options.
Pre-tax commuter benefits, dependent care, HSA, and FSA.
Employer-paid short- and long-term disability leave, parental leave, and life insurance.
401(k) with match.
Referral bonus payouts of up to $1,000 for a successful referral.
Human and pet wellness benefits, including a $650 annual allowance for routine pet care through Wagmo.
Discounts on many items through Perkspot.