Hybrid Care/Compounding Pharmacist

Mixlab•Hollywood, FL

1d•Hybrid

About The Position

Mixlab is hiring a Care/Compounding Pharmacist for a hybrid role combining remote support for veterinarians and pet parents with in-person work at one of its compounding labs. The role is split approximately 40% Care and 60% lab, adjusted to business needs. Employees work at their home lab an average of three days per week, with the remaining days remote on the Care team. In-person days are scheduled in advance and may vary week to week; additional coverage may be requested during peak volume, staff absences, or inspections. Flexibility to work rotating nights, weekends, and holidays is required. On the Care team, the pharmacist communicates with veterinarians, veterinary practice staff, and clients; handles prescriptions and order questions; counsels clients; and helps ensure orders and deliveries are handled accurately and on time. In the lab, the pharmacist compounds and verifies medications, supervises pharmacy technicians, and upholds quality assurance and regulatory standards. Across both functions, the pharmacist connects Care and lab teams, helps resolve clinical and workflow questions, and contributes to dependable service for veterinarians and pet families.

Requirements

Active pharmacist license in good standing with all State Boards of Pharmacy in the state of the home lab: NY, FL, CA, WI, or TX.
Willingness to obtain additional state licenses within six months of hire, as needed for Care coverage.
Residence within commuting distance of one of the five lab locations and ability to work on site an average of three days per week.
Impeccable attention to detail and very high standards for accuracy and quality.
Excellent written and verbal communication skills, including the ability to remain calm, empathetic, and supportive in difficult conversations.
Ability to learn and adapt quickly to changing software and platforms.
Flexibility to work evenings, weekends, and holidays.
Collaborative approach and eagerness to work in a team-oriented, fast-paced startup environment.
Resourcefulness, a strong sense of ownership, and an all-hands-on-deck attitude.
Ability to remain calm and excel under pressure, wear multiple hats, and switch between phone, computer, and compounding bench.

Nice To Haves

Additional state licenses, especially NY, FL, and CA.
Two or more years of veterinary compounding experience.
Sterile compounding training or experience.
Experience in a customer-facing pharmacy role, such as call center, telepharmacy, or retail.

Responsibilities

Handle phone calls, emails, and text messages from veterinarians and veterinary practice staff; answer questions, take new prescriptions, and provide order status updates.
Receive prescriptions by phone or electronically and enter orders into Mixlab’s workflow system with extreme attention to detail.
Contact veterinary practices when additional information, clarification, or authorization is needed.
Counsel clients on medications, administration, and instructions.
Monitor the CRM and respond to prescriber and client requests within service-level targets.
Explain Mixlab’s policies, procedures, and values, and help prospective customers understand the company’s services.
Process payment information and schedule deliveries based on Mixlab’s delivery schedule and customer preferences.
Follow applicable Standard Operating Procedures and regulatory requirements while compounding medications.
Perform nonsterile compounding, which may include capsules, oral liquids, topicals, otic preparations, and medicated treats.
Weigh and measure medications and consistently meet standards for accuracy and potency.
Supervise pharmacy technicians who assist with compounding, packaging, and labeling.
Perform final checks on compounded medications and validate prescription orders, including shipping method and packing.
Enforce quality assurance processes among technician staff.
Serve as a liaison between Care and the lab by updating prescription orders based on lab capabilities, resolving formulation questions, and closing the loop with veterinarians.
Work with lab, supply chain, logistics, and Care teams to ensure orders are accurately scheduled and delivered on time.
Answer workflow and pharmacy questions and guide technicians and pharmacy associates in daily tasks.
Provide subject matter expertise to internal teams on processing, compounding, clinical solutions, and workflows.
Ensure regulatory compliance and uphold Mixlab values.
Communicate effectively with the supervisor and take ownership of corrective action from one-on-one feedback.

Benefits

100% employer-paid health, dental, and vision insurance for employees, effective on the first of the month following the start date.
Paid time off for vacation, holidays, and sick time, with the ability to accrue more vacation time with increased tenure.
Competitive starting wages and opportunities for rapid career growth, promotion, and wage increases.
Company stock options.
Pre-tax commuter benefits, dependent care, HSA, and FSA.
Employer-paid short- and long-term disability leave, parental leave, and life insurance.
401(k) with match.
Referral bonus payouts of up to $1,000 for a successful referral.
Human and pet wellness benefits, including a $650 annual allowance for routine pet care through Wagmo.
Discounts on many items through Perkspot.