About The Position

This is a field-based and remote opportunity supporting key accounts in an assigned geography. The Territory Account Specialist (TAS) serves as the primary point of contact for accounts and health care providers, building relationships, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement, including clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. The position is based in the Tucson, Arizona territory. Novartis does not offer relocation support or visa sponsorship for this role. Candidates must live within the territory or within a reasonable daily commuting distance of 50 miles from its border. The position may be filled at an associate, territory, senior, or executive level commensurate with experience. The role requires travel of 60–80% across a broad geography and driving and/or flying within the territory. Driving is an essential function, and candidates must have a fully valid and unrestricted driver’s license. The role includes an initial training period, which may involve home study of no more than eight hours per day and 40 hours per week. The salary range depends on level: Associate Territory Account Specialist, $77,000–$143,000; Territory Account Specialist, $93,800–$174,200; Senior Territory Account Specialist, $119,700–$222,300; and Executive Territory Account Specialist, $132,300–$245,700 per year. The final salary depends on factors such as relevant skills and experience. Compensation includes a performance-based cash incentive and, depending on role level, potential eligibility for annual equity awards. Eligible U.S.-based employees receive health, life, and disability benefits, a 401(k) with company contribution and match, other benefits, and paid time off including vacation, personal days, holidays, and other leaves. Customer-facing employees must follow customer credentialing guidelines, which may require COVID-19 vaccination; reasonable accommodation requests will be considered as required by law.

Requirements

  • Bachelor’s degree from a four-year college or university.
  • Within the last five years, experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; candidates from other complex sales environments may also qualify.
  • Proven record of consistent high performance and experience navigating and successfully selling to large accounts and key customers.
  • Analytical self-starter able to seek, prioritize, and apply relevant information to solve problems and meet key customer needs.
  • Demonstrated ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
  • Reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
  • Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
  • Valid, fully unrestricted driver’s license; driving is an essential function of the role.
  • Associate level: recently separated from the U.S. military with at least four years of leadership service, or limited prior sales experience.
  • Territory level: at least two years of experience in a relevant industry or similarly complex sales role within the last five years.
  • Senior level: at least five years of experience in a relevant industry or similarly complex sales role within the last five years.
  • Executive level: at least ten years of experience in a relevant industry or similarly complex sales role within the last five years.
  • Ability to collaborate and work cross-functionally in a matrix environment and communicate clinical product information.

Nice To Haves

  • Experience across therapeutic groups and disease states, account management strategy, and new product launches.
  • Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs involving a sophisticated product or reimbursement pathway.
  • For associate-level candidates: preferred experience in the two-year Novartis Sales Internship Program or demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

  • Navigate and resolve account challenges with effective, tailored solutions.
  • Build a strategic territory plan that aligns shared priorities and uses insights and tactics to drive product demand and support patient outcomes.
  • Partner with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
  • Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
  • Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
  • Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
  • Provide real-time access support and work with Patient Specialty Services (PSS) to ensure a seamless customer experience.
  • Use digital tools and omni-channel strategies to personalize outreach and engage customers in virtual and face-to-face settings.

Benefits

  • Health benefits
  • Life benefits
  • Disability benefits
  • 401(k) with company contribution and match
  • Performance-based cash incentive
  • Potential eligibility for annual equity awards, depending on role level
  • Vacation, personal days, holidays, and other leaves
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