Cardiovascular Territory Account Specialist – Tucson, AZ

Novartis•Tucson, AZ

6d•Remote

About The Position

This field-based and remote opportunity supports key accounts in an assigned geography. The Territory Account Specialist (TAS) serves as the primary point of contact for accounts and health care providers, building relationships, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement and relies on clinical and account-based selling, access navigation, collaborative problem-solving, team coordination, and omni-channel engagement. The position is based in the Tucson, Arizona territory; candidates must live within the territory or within a reasonable daily commuting distance of 50 miles from its border. Relocation support and visa sponsorship are not available. Travel of 60–80% across a broad geography is required, including driving and/or flying within the territory. Driving is an essential function, and a fully valid and unrestricted driver’s license is required. The hired individual must complete initial training, including home study, for no more than eight hours per day and 40 hours per week. The role is filled at a level commensurate with experience. Salary ranges by level are: Associate Territory Account Specialist, $77,000–$143,000; Territory Account Specialist, $93,800–$174,200; Senior Territory Account Specialist, $119,700–$222,300; and Executive Territory Account Specialist, $132,300–$245,700 per year. Final compensation depends on factors including relevant skills and experience. Compensation also includes a performance-based cash incentive and, depending on role level, possible eligibility for annual equity awards. Customer-facing employees must comply with customer credentialing guidelines, which may require COVID-19 vaccination. Novartis considers reasonable accommodation requests as required by applicable law.

Requirements

Bachelor’s degree from a four-year college or university.
Experience within the last five years in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams; relevant experience in complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B is also welcomed.
Consistent record of high performance and experience navigating and successfully selling to large accounts and key customers.
Analytical, self-starting approach to finding, prioritizing, and applying information to solve problems and meet key customer needs.
Demonstrated ethical leadership and ability to foster an environment that promotes ethical behavior and compliance with company policies and laws.
Residence within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% across a broad geography and to drive and/or fly within the territory.
Valid and unrestricted driver’s license; driving is an essential function of the role.
For Territory Account Specialist level: 2+ years’ experience within the last five years in a listed industry or a sales role of similar complexity.
For Senior Territory Account Specialist level: 5+ years’ experience within the last five years in a listed industry or a sales role of similar complexity.
For Executive Territory Account Specialist level: 10+ years’ experience within the last five years in a listed industry or a sales role of similar complexity.
For Territory, Senior, and Executive levels: ability to collaborate and work cross-functionally in a matrix environment and communicate clinical product information.
For Associate level: recently separated from the U.S. military with 4+ years of military service in a leadership capacity, or limited prior sales experience; ability to collaborate, work cross-functionally in a matrix environment, and communicate product information effectively.

Nice To Haves

Experience across therapeutic groups and disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs in connection with a sophisticated product or reimbursement pathway.
For Associate level, preferred experience in the two-year Novartis Sales Internship Program or demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions that meet customer needs.
Build a strategic territory plan that aligns shared priorities and applies insights and tactics to drive product demand and support better patient outcomes.
Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Use knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to identify local insights, support pull-through efforts, and lead impactful customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to address complex challenges and collaborate across functions to meet customer needs with urgency.
Provide real-time access support and work closely with Patient Specialty Services (PSS) to ensure a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face to face.