Cardiovascular Territory Account Specialist- Washington, DC

Novartis•Rockville, MD

5d•$77,000 - $245,700•Remote

About The Position

This is a field-based and remote opportunity supporting key accounts in an assigned geography. The Territory Account Specialist (TAS) serves as the primary point of contact for accounts and Health Care Providers (HCPs), building connections, identifying shared priorities, and linking customers to Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement and requires expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. The role is based in the Washington, DC territory; applicants must be within the territory or a reasonable daily commute of 50 miles from its border. Novartis cannot provide relocation support or visa sponsorship. The position will be filled at a level commensurate with experience, ranging from Associate to Executive Territory Account Specialist. The role involves travel across a broad geography and requires driving. Customer-facing employees must follow customer credentialing guidelines, which may require COVID-19 vaccination. Field hires must complete initial training, including home study limited to eight hours per day and 40 hours per week.

Requirements

Bachelor’s degree from a four-year college or university.
Experience within the last five years in pharmaceutical, biotech, healthcare, or a similarly structured industry with large, geographically dispersed sales teams; candidates from other complex sales environments may also qualify.
Proven track record of consistent high performance and experience navigating and successfully selling to large accounts and key customers.
Analytical, self-starting approach to finding, prioritizing, and applying relevant information to solve key-customer problems.
Demonstrated ethical leadership and ability to foster ethical behavior and compliance with company policies and laws.
Residence within the territory or within a reasonable daily commuting distance of 50 miles from its border.
Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
Fully valid and unrestricted driver’s license; driving is an essential function of the role.
Associate-level candidates may have limited prior sales experience; the Associate level also accepts recently separated U.S. military candidates with at least four years of military service in a leadership capacity.
Territory Account Specialist: at least two years of relevant experience within the last five years in a listed or similarly complex sales role.
Senior Territory Account Specialist: at least five years of relevant experience within the last five years in a listed or similarly complex sales role.
Executive Territory Account Specialist: at least ten years of relevant experience within the last five years in a listed or similarly complex sales role.
At Territory, Senior, and Executive levels, ability to collaborate cross-functionally in a matrix environment and communicate clinical product information effectively.

Nice To Haves

Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs for sophisticated products or reimbursement pathways.
For Associate-level opportunities: experience in the two-year Novartis Sales Internship Program.
For Associate-level opportunities: demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.
Strong collaboration and cross-functional communication in a matrix environment, including the ability to communicate product information effectively.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions.
Build a strategic territory plan aligned with shared priorities, using insights and tactics to drive product demand and support better patient outcomes.
Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to identify local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Deliver real-time access support and work with Patient Specialty Services (PSS) to support a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers virtually and face to face.