Cardiology ACA

Yale New Haven Health•New Haven, CT

About The Position

Under the direction of a Registered Nurse (RN) and as a member of the interdisciplinary healthcare team, the ACA provides patient-centered care that respects patients’ preferences, values, and needs. The role includes direct and indirect patient-care activities that support high-quality, safe care and an exceptional patient experience. The ACA demonstrates competence in patient-centered care, teamwork, communication and collaboration, evidence-based practice, safety, and informatics, as defined by the role’s scope of practice and required knowledge, skills, and attitudes. The ACA supports patient- and family-centered care through participation, dignity and respect, information sharing, and collaboration. The role also promotes service excellence by creating a positive first impression for patients, families, physicians, staff, and support personnel, adhering to the “I Am YNHH” service pledge, and contributing to a positive work environment. Clinical, administrative, and environmental support duties vary according to the clinical service area and the applicable scope-of-practice policies.

Requirements

High school diploma or GED.
Either two years of relevant direct patient-care experience or qualifying education/training, such as CNA or EMT credentials, other clinical healthcare experience, at least one semester of clinical nursing rotations, completion of a nursing fundamentals skills laboratory, graduation from a Medical Assistant program, completion of a phlebotomy technician program, or similar healthcare-related training or experience.
Successfully complete Patient Care Associate Competency Based Training and Practicum, as well as unit-specific competencies, including age-specific competencies.
Ability to communicate effectively with patients, families, peers, and the interdisciplinary team.
Ability to adjust priorities and work plans according to patient, service/unit, and patient-care-team needs.
Professional, appropriate, effective, and tactful written, verbal, and nonverbal communication.
Ability to lift a minimum of 40 pounds, perform tasks requiring physical endurance and dexterity, and consistently use proper body mechanics.

Nice To Haves

Current medical assisting credential (certification or registration) acceptable to and recognized by the Connecticut Department of Public Health.

Responsibilities

Provide patient-centered, compassionate, culturally appropriate care that respects patients’ values, preferences, and needs.
Obtain individual and age-appropriate care requirements from the RN and/or licensed provider.
Communicate effectively and professionally with patients, families, healthcare providers, and employees from diverse backgrounds.
Work effectively within nursing and interdisciplinary teams, communicate openly, demonstrate mutual respect, and report concerns or limitations to appropriate team members.
Use equipment effectively to support safe, high-quality patient care and practice behaviors aligned with high-reliability organization principles.
Use clinical applications competently to communicate information, mitigate error, and support team decision-making.
Maintain accountability for clinical competence and responsibility for own practice.
During rooming, identify the patient, introduce self and explain the UAP role, escort patients to exam or procedure rooms, and prepare patients for visits using standardized workflows.
As required by the service area, obtain vital signs, height, weight, blood pressure, EKGs, specimens, phlebotomy, INR, pulse oximetry, or point-of-care testing.
Send and receive patient medical records and abstract new-patient records into EPIC.
Set up instruments and equipment according to department protocol.