Cardiac and Float Office Nurse, HMG Nursing Floats

Heywood Medical Group•Gardner, MA

18d

About The Position

The Cardiac and Float Office Nurse works under the direction of management, a physician or advanced practice provider, and/or a nursing lead to assist with patient care and triage. The role includes dedicated time in cardiac and medical office specialties and requires participation in customer service and patient satisfaction initiatives, learning new standards and processes, and completing assigned training. Other duties and locations may be assigned. For the cardiac component, the nurse obtains an accurate medical history and prepares patients for pharmaceutical stress tests, including explaining the procedure, risks, and complications. The nurse administers intravenous medications to simulate physical stress, monitors vital signs, EKG rhythm, and other parameters, maintains patient safety, and terminates testing when appropriate. Facility protocols and ACLS algorithms are used in medical emergencies. For the office float component, the nurse covers primary care and specialty medical offices. Duties include telephone triage, patient assessments and treatments, medication monitoring and administration, communication with insurance companies, and other assigned clinical and office responsibilities. The nurse may provide coverage at other Heywood Medical Group locations and must maintain compliance with departmental policies, health and safety requirements, and HIPPA regulations.

Requirements

Current Massachusetts Registered Nurse license.
Current AHA BLS certification.
Current AHA ACLS certification.
At least 1 year of previous telemetry experience and EKG interpretation.
Excellent written and verbal communication skills.
Excellent customer service skills.
Ability to prioritize tasks in a busy environment.
General comfort with computers and technology and ability to learn programs as needed.
Knowledge of Electronic Medical Records and word processing skills.
Ability to maintain strict compliance with HIPPA regulations.
Reliable transportation to travel between locations.
Ability to exert up to 20 pounds of force occasionally, up to 10 pounds frequently, and negligible force constantly to move objects; frequent reaching and handling are also required.

Nice To Haves

Previous experience in a medical office setting.

Responsibilities

Provide patient care, telephone triage, patient education, and obtain and record patient health information, including vital signs and injections.
Communicate normal and abnormal laboratory results to patients and explain the clinical plan and its significance.
Complete clinical inbox and practice bucket tasks, including personal, referral, and medical-record tasks, proficiently and on time.
Queue orders and prescriptions according to provider direction and practice procedures.
Use MassPat/Prescription Monitoring program as directed and according to practice procedure.
Manage the provider controlled substance registry program as directed.
Prepare forms and educational materials for communication or mailing to patients as directed by a provider.
Mentor other clinical staff, such as Medical Assistants.
Room patients and begin basic documentation for the medical provider.
Perform phlebotomy and administer vaccines.
Perform basic office laboratory procedures, including urinalysis, urine culture, hematocrit, sed rate, mono spot, pregnancy tests, and throat cultures.
Coordinate patient flow and prepare patients for examinations; take and record vital signs and EKGs; document intake assessments; and assist with clinical procedures as required.
Manage the State Vaccine program under the direction of the Nurse Manager.
Obtain required prior authorizations for medications, procedures, and diagnostic studies.
Maintain records, reports, logs, and statistical information as required.
Prepare and sterilize instruments and equipment according to procedure to support infection control.
Process incoming and outgoing medical records according to practice guidelines and regulations.
Maintain office and clinical supplies, ensure accurate inventory, rotate stock, and initiate requisitions for resupply or special items.
Perform clerical duties such as answering telephones, scheduling appointments, accurately taking and routing messages, and related tasks.
Comply with departmental policies, procedures, objectives, and health and safety regulations.
Attend required meetings, conferences, training, and seminars; apply quality improvement in daily operations.
Contribute to a professional, tolerant, civil, and accepting environment that respects diverse views and approaches.
Provide coverage at other Heywood Medical Group locations when needed.
Obtain accurate medical histories and prepare patients for pharmaceutical stress tests, including explaining procedures, risks, and complications.
Administer intravenous medications for pharmaceutical stress testing; monitor vital signs, EKG rhythm, and other parameters; ensure patient safety; and terminate tests when appropriate.
Use facility protocols and ACLS algorithms in medical emergencies.
Perform other duties and work at other locations as assigned.