Card Payments Product Owner, Senior Associate
About The Position
The Card Payments Product Owner will lead end-to-end product delivery for Pay Chase Payments’ digital credit payment user experience and platform. The team owns the digital experience and platform that allow customers to pay loans, leases, and lines of credit, with an emphasis on scalability, resiliency, and stability. The role helps innovate product offerings and leads the product lifecycle, serving as the voice of the customer and developing profitable products that deliver customer value. The Product Owner will guide launches, gather and incorporate feedback, and support high-quality client experiences. Initiatives may include improving payment-platform efficiency and ease of use, developing new payment features, and partnering with co-brand stakeholders. The role works closely with cross-functional teams in a collaborative, curious, and empowering environment.
Requirements
- At least 5 years of experience, or equivalent expertise, in product management or a relevant domain.
- Strong knowledge of the product development lifecycle.
- Proven ability to lead product lifecycle activities, including discovery, ideation, strategic development, requirements definition, and value management.
- Must be authorized to work for any employer in the United States; immigration sponsorship is not available.
Nice To Haves
- Experience operating in a highly matrixed, complex organization.
- Experience in payments and/or the credit card industry.
Responsibilities
- Develop product strategy and vision that deliver customer value.
- Lead discovery and market research to identify customer needs and translate insights into the product roadmap.
- Own, maintain, and evolve the product backlog in support of the strategic roadmap and value proposition.
- Define and track key success metrics, including cost, feature adoption and functionality, risk posture, and reliability.
- Lead end-to-end product delivery and lifecycle activities, including product launches, feedback gathering, and incorporating feedback.
- Partner with cross-functional teams and key co-brand stakeholders to improve payment experiences and develop new payment features.
Benefits
- Competitive total rewards package, including a base salary determined by role, experience, skill set, and location.
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
- Comprehensive health care coverage.
- On-site health and wellness centers.
- Retirement savings plan.
- Backup childcare.
- Tuition reimbursement.
- Mental health support.
- Financial coaching.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
