Product Owner III- Payments

PNC Bank•Charlotte, NC

7d•Onsite

About The Position

As a Product Owner III within PNC’s Retail Lending organization, you will be based in Charlotte, NC; Pittsburgh, PA; Wilmington, DE; or Cleveland, OH. The Retail Lending Payments team designs and delivers payment experiences across channels. You will help deliver enhanced customer payment experiences by leveraging new capabilities and emerging technologies. You will own the product vision and definition, serve as the voice of the customer, and ensure Scrum Team efforts focus on priorities that deliver business value and address client requirements. You are accountable for creating and maintaining the integrity of the product backlog, prioritizing and leading its refinement, and working closely with Scrum Masters and development teams. As the teams’ primary point of contact, you will clarify questions and make day-to-day product decisions. This role calls for someone who can thrive in a fast-paced environment, manage multiple priorities, communicate clearly, and use data, analytics, and subject-matter expertise to identify gaps and risks. You will collaborate with Product, Technology, Operations, and business partners, and support risk, compliance, audit, and application-owner responsibilities as needed. PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position.

Requirements

University or college degree, typically a bachelor’s degree, or a comparable combination of education, job-specific certifications, and experience, including military service.
5+ years of industry-relevant experience.
Strong verbal and written communication and presentation skills.
Strong analytical thinking and problem-solving skills.
Ability to thrive in a fast-paced environment and manage multiple priorities.
Knowledge and ability to apply customer-focused values and practices, using customer needs and satisfaction in business decisions and customer solutions.
Ability to assess and manage risks associated with business objectives and activities in support of PNC’s Enterprise Risk Management Framework.

Nice To Haves

Accountability
Customer solutions
Data visualization
Prioritization
Scrum
User experience (UX) design
Agile development
Business acumen
Design thinking
Effective communications
Innovation
Interpersonal relationships
IT standards, procedures, and policies
Managing multiple priorities
Organizational leadership
Planning and organizing
Solutions development

Responsibilities

Own the product vision and definition and serve as the voice of the customer.
Ensure Scrum Team efforts focus on the right priorities based on business value and client requirements.
Create and maintain the integrity of the product backlog; prioritize it and lead backlog grooming or refinement.
Write clear user stories and acceptance criteria.
Work with Scrum Masters and development teams through Agile ceremonies to clarify scope, make day-to-day product decisions, and keep delivery on track.
Serve as the primary point of contact for team questions and be empowered to make product decisions.
Collaborate across Product, Technology, Operations, and business partners.
Support risk, compliance, audit, and application-owner responsibilities as needed.
Use data, analytics, and subject-matter expertise to identify gaps and risks proactively.

Benefits

Medical and prescription drug coverage, with a Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short- and long-term disability protection
401(k) with PNC match
Pension plan
Stock purchase plan
Dependent care reimbursement account
Back-up child and elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select fully paid programs
Wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
15 to 25 vacation days each year, depending on career level and years of service
Incentive-eligible compensation based on company, business, and/or individual performance