Product Owner III- Payments

PNC•Pittsburgh, PA
•$91,000 - $185,900•Onsite

About The Position

At PNC, the Product Owner III works within the Retail Lending organization on the Retail Lending Payments team, which designs and delivers payment experiences across customer channels. The position focuses on delivering enhanced customer payment experiences by leveraging new capabilities and emerging technologies. The role is based in Charlotte, North Carolina; Pittsburgh, Pennsylvania; Wilmington, Delaware; or Cleveland, Ohio, and PNC describes itself as an in-office company. The Product Owner owns the product vision and definition, represents the customer, and ensures Scrum Team efforts are focused on priorities that deliver business value and meet client requirements. The role is accountable for creating and maintaining the integrity of the product backlog, prioritizing it, and leading backlog grooming. Working closely with Scrum Masters and development teams, the Product Owner clarifies scope, answers team questions, makes day-to-day product decisions, and helps keep delivery on track. The role also works cross-functionally with Product, Technology, Operations, and business partners, and supports risk, compliance, audit, and application-owner responsibilities as needed. PNC expects employees to focus on customers and effectively manage risks in accordance with its Enterprise Risk Management Framework. Candidates should note that PNC will not sponsor employment visas or participate in STEM OPT for this position.

Requirements

  • Typically requires a university or college degree and 5 or more years of industry-relevant experience; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
  • Bachelor's degree listed under education.
  • Thrive in a fast-paced environment and manage multiple priorities daily.
  • Communicate clearly verbally and in writing, with strong presentation skills.
  • Demonstrate analytical thinking and problem-solving skills.
  • Knowledge and ability to own and prioritize a product backlog, write user stories and acceptance criteria, and lead ongoing backlog refinement.
  • Ability to partner with Scrum Masters and delivery teams through Agile ceremonies and make day-to-day product decisions.
  • Ability to collaborate cross-functionally and support risk management responsibilities.

Nice To Haves

  • Accountability
  • Customer solutions
  • Data visualization
  • Prioritization
  • Scrum
  • User Experience (UX) design

Responsibilities

  • Own the vision and definition of the product and serve as the voice of the customer.
  • Define and communicate the product vision to teams to address client requirements and meet business objectives.
  • Create and maintain the integrity of the product backlog; prioritize it and lead backlog grooming or refinement.
  • Ensure Scrum Team efforts are concentrated on the right priorities based on business value.
  • Work with Scrum Masters and development teams to clarify scope, answer questions, make day-to-day product decisions, and keep delivery on track.
  • Collaborate with Product, Technology, Operations, and business partners.
  • Support risk, compliance, audit, and application-owner responsibilities as needed.
  • Use data, analytics, and subject-matter expertise to proactively identify gaps and risks.

Benefits

  • Medical and prescription drug coverage, with a Health Savings Account feature
  • Dental and vision options
  • Employee and spouse/child life insurance
  • Short- and long-term disability protection
  • 401(k) with PNC match
  • Pension plan
  • Stock purchase plans
  • Dependent care reimbursement account
  • Back-up child and elder care
  • Adoption, surrogacy, and doula reimbursement
  • Educational assistance, including select fully paid programs
  • Wellness program with financial incentives
  • Maternity and/or parental leave
  • Up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • 15 to 25 vacation days each year, depending on career level and years of service
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