Card Group Sales and Analysis Manager

Bank of America•Charlotte, NC

4d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for driving business development and sales activities for the Credit Card business. Key responsibilities include directly or indirectly managing a sales team, developing and implementing sales goals for smaller, mid-sized accounts and/or portfolios, contributing to new product development and aiding in corporate development or portfolio acquisition activities as needed. Job expectations include developing and maintaining strong client relationships, and negotiating and closing sales to drive business with existing clients and prospects. This role will drive portfolio performance through analysis of customer behavior, campaign results, financial metrics, and emerging trends to identify opportunities for growth and optimization. Collaborate closely with internal stakeholders and the Cobrand partner to evaluate performance, strengthen strategic goals, and support initiatives that enhance customer engagement and business results. Leverage data-driven insights and recommendations to influence portfolio strategy, guide decision-making, and deliver mutual value for both the company and co-brand partner. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy

Requirements

Strong analytical and forecasting skills with experience translating data into business recommendations.
Ability to work with large amounts of data and deliver fast insights
Strong problem-solving skills
Excellent query skills across a variety of platforms
Strong database administration skills
Proven ability to influence senior leaders and drive strategic initiatives across matrixed organizations.
Experience managing complex stakeholder relationships, including external partners.
Ability to think strategically and tactically to drive product success
Ability to form strong partnerships with key stakeholders and work with them on initiatives; hold accountable when needed
Detail-oriented, self-starter who takes initiative, works independently, and escalates issues or concerns effectively
Excellent oral and written communication skills with an ability to confidently present to senior leaders
Strong leadership skills and ability to influence others to drive execution or approval of strategic recommendations

Nice To Haves

Understanding credit card acquisition economics, customer lifecycle management, and channel performance metrics.
Experience with financial modeling, portfolio forecasting, and business case development.
Business Development
Client Experience
Branding
Collaboration
Product Management
Written Communications
Oral Communications
Presentation Skills
Process Management
Relationship Building
Strategic Thinking
Attention to Detail
Business Analytics
Problem Solving
Reporting
Research

Responsibilities

Identifies and executes on business development opportunities to grow card sales program and portfolio, including proactive prospecting of potential clients
Provides input into broader Business Development or Sales strategy to drive growth of card program portfolio
Develops robust sales proposals to win new business, including timely follow through and engagement to grow relationships
Negotiates sales terms and contracts for card program portfolio with prospects
Establishes sales goals and drives to deliver on shared goals through direct or indirect management of a team
Provides input into enhancement opportunities for Credit Card business
Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
Identifies business trends based on economic and portfolio conditions and communicates findings to senior management
Supports execution of large-scale projects, such as portfolio conversions or new project integrations by conducting advanced reporting and drawing analytics-based insights