Card Dealer In-Training (Casual) - River Rock Casino Resort
About The Position
This Dealer Training Program at River Rock Casino Resort is an opportunity for individuals with strong personality, people skills, and enthusiasm to build a career in Table Games. The program offers hands-on training, personalized coaching, and real-world practice led by experienced professionals. Trainees will learn the fundamentals of Blackjack, game procedures, table management, and how to deliver exceptional guest experiences in a fun and fast-paced environment. No prior dealing experience is required; the company seeks positive, energetic individuals with strong attention to detail, a passion for customer service, and the confidence to learn new skills.
Requirements
- Minimum 1 year’s customer service experience
- Exceptional communication and presentation skills
- Flexible availability — will require evenings, weekends, and overnights
- Serving It Right certification
- Ability to obtain a Gaming License
- Must be available to shifts on Friday, Saturday and Sunday.
- Candidates must attend all scheduled dates and times to successfully complete the mandatory 10-Day Training Course to be eligible for hire.
Nice To Haves
- Second language an asset
Responsibilities
- Deals card games — learns and apply correct dealing procedures as taught in the training program
- Maintains table security — protects the integrity of the game, chips, and float
- Controls order of play — manages betting, closes wagers at the appropriate time, and follows all game rules
- Escalates disputes — refers irregularities, guest concerns, or suspicious activity to the Manager
- Verifies chip transactions — confirms refills, credits, and table chip movements
- Maintains workstation cleanliness — keeps the table and pit area tidy and organized
- Communicates effectively — collaborates with operational departments to support smooth table operations
- Builds guest relationships — engages guests professionally to enhance their gaming experience
- Ensures regulatory compliance — follows licensing laws, health and safety standards, and all statutory regulations
Benefits
- Accommodation is available throughout the recruitment and selection process.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
